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bradynewspaper Calculating status...

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Indesign CS4 crashes on print

Aug 7, 2012 1:48 PM

Help ~ Running Mac 10.7.4. Out of the clear blue, Indesign now crashes whenever I try to print even a basic text document.

Have since updated all Adobe and Mac updates ~ doesn't help.

Completely uninstalled and re-installed Indesign including removing all preferences.

No change.

Ideas???

Sincerely,

p'oed at Adobe . . . .

594 Views 3 Replies Latest reply: Peter Spier, Aug 8, 2012 5:04 PM

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1. Peter Spier,

Aug 7, 2012 2:03 PM in reply to bradynewspaper

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It might be one of these two:
http://forums.adobe.com/thread/1024105?start=165&tstart=0 in which case you're out of luck for the moment unless you roll back the update (but it doesn't sound like it's that one), or maybe
http://forums.adobe.com/message/3810148#3810148 in which case the importan info is in reply 33.

If you post your crash log on Pastebin.com and put a link to it here we might do better.

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2. AMreso,

Aug 8, 2012 6:32 AM in reply to bradynewspaper

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Hi bradynewspaper

Please try this immediately.

http://helpx.adobe.com/indesign/kb/indesign-crashes-blank-dialog-boxes .html

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3. Peter Spier,

Aug 8, 2012 5:04 PM in reply to AMreso

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Ashutosh,

As I mentioned above, that problem has no fix for CS4. The steps in the help article will not work because the file structure is different between the versions. That link applies ONLY to CS5 and later.

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