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KimNZ007 Calculating status...

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Can't Open .pdf Files

Aug 6, 2012 4:21 PM

Categories: Windows Tags: #acrobat_9_pro

File association for .pdf is set to Adobe Acrobat 9.0 but .pdf files won't open. Any ideas please?

544 Views 4 Replies Latest reply: KimNZ007, Aug 7, 2012 2:36 PM

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1. Steve Werner,

Aug 6, 2012 5:23 PM in reply to KimNZ007

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How did you get the PDF files? They could be damaged. What happens when you try to open them?

Can you open other PDF files?

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2. Bill@VT,

Aug 7, 2012 6:03 AM in reply to Steve Werner

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Can you open the files from the file menu in Acrobat. That should give you some idea if they are damaged or if it is just an OS problem of the association. When you double click on the PDF, does Acrobat open? If not, you might need to check the link properties for the association.

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3. KimNZ007,

Aug 7, 2012 2:33 PM in reply to Steve Werner

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Hi Steve, thanks for your reply. I have found a solution thanks - applying the file association to a pdf file on the desktop worked where doing it from the control panel didn't. There was some confusion over PDF Complete vs Acrobat 9 Pro, but all is okay now. Thanks for your help,
Kim

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4. KimNZ007,

Aug 7, 2012 2:36 PM in reply to Bill@VT

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Hi Bill, thanks for your reply. Applying the file association to a pdf file on the desktop worked where doing it from the control panel didn't. I think there was some confusion over PDF Complete vs Acrobat 9 Pro, but all is okay now. Thanks for your help,
Kim

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