Using Robohelp 18.104.22.168 on Windows 7 (64bit).
I've created a glossary, and upon compiling html help, when accepting the prompt to preview the compiled CHM I can see the glossary. No problems there.
However, if I close the CHM file, and then re-open it later (just from the directory I save it to, which is on my local machine), although the glossary tab appears, all the glossary terms are gone. In fact the whole glossary section is grey - there's a glossary tab, but no content or even a 'space' for the content - it's just a big grey section.
Thanks Captiv8r, I think that's probably the issue and solution. Pity I'm not running RH9. Are you aware of a solution for RH8, or perhaps because it's not officially supported on 64-bit machines, I just have to suck it up?
I've done some more research and from what I understand, this 'browse sequence' issue I'm experiencing is (can be) resolved by registering a 64-bit version of the HHActiveX.dll. However, the 64-bit version is not supplied with RH8 32-bit (it seems that users with RH9 and above will have both the 32 and 64-bit versions, but no such luck for we RH8 32-bit users).
My next questions are;
...and I guess I should ask where I could possibly get hold of the 64-bit version?
You could download a trial version of 10, then just use the HHActiveX.dll that comes with it.
Just a thought... Rick
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That was a neat idea, but unfortunately it didn't work. Thanks anyhow.
EDIT: Here's something really weird...
My computer runs Windows 7 64-bit. On it I have de-registered the old RH8 DLL, and registered the new RH10 DLL that I downloaded. Hold that thought.
On my local computer I have Virtual Machine installed, and with it I have a 32-bit version of Windows 7.
So, I installed RH10 into the VM image, dragged one of my projects into it, opened it in RH10, and upgraded it to the RH10 format when prompted.
I compiled a CHM, and upon opening it (I closed RH first) I have a fully-functional glossary tab (as one would expect from having used RH10).
However, if I take that new CHM file and drag it out of the VM image, dropping it back into my 'actual' local computer, upon opening the CHM, the glossary is greyed-out again. HUH?!