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Ed Puariea
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Print to the AdobePDF printer system crashes

Aug 7, 2012 1:51 PM

Print to the AdobePDF printer system crashes


Windows 7 64 bit OS, Acrobat Pro or Std 10.1.3 and Office 2007 Pro.  When we Print anything to the PDF printer it works flawlessly unless we try to change the file's name prior to saving it.  If we even click in the file name field prior to actually saving the file the system freezes until we close Word and the File Save Window.  However if we use the convert button on the tool bar say in Word we can chang the name of the file and it saves it just fine, no freeze/crash.  We had the same issue with Windows XP, Office 2003 and 2007 with Acrobat 9.


Any ideas or suggestions?


Thanks in advance for your time!

  • Currently Being Moderated
    Aug 8, 2012 1:39 AM   in reply to Ed Puariea

    All I can suggest is to go to the Help menu in Acrobat and do a repair.

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