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Getting error -1100

Aug 6, 2012 9:19 AM


I'm putting up a small brochure for a friend of mine and I'm having some difficulties with my HTMLResources zipped folder.


To be more precise the content in the zipped folder is either pdf or mp4 videos. The weird thing is that some links work and some for some reason gives me a URL asked for isn't found on the server (-1100) when I view it in the iPad Adobe Viewer.

Now I double checked my links ( HTMLResources/blabla.pdf) and the files in the zip and everything is correct. Would you guys have any advice ?.


Thank you

  • Currently Being Moderated
    Aug 7, 2012 11:21 AM   in reply to wa148

    One thing that might be the problem is the file structure within the that you uploaded. Make sure that when you are creating your zip file, that you are creating it from the file itself and not compressing the parent folder. Inside the zip file, it should look like and not


    There are some more notes in the "Import HTMLResourcs" help doc.

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  • Currently Being Moderated
    Aug 8, 2012 4:26 AM   in reply to wa148

    As another Romanic language speaking user, I'd say avoiding diacritics and spaces in file/folder names is usually a good practice. I'd give that a try.

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  • Currently Being Moderated
    Aug 8, 2012 9:15 AM   in reply to wa148

    The files are limited to 1GB in size. If you try to upload something larger than that, an error message will be shown, so that shouldn't be your problem. I think the suggestion of avoiding diacritics is worth trying out. If that is the problem, please report back and I'll follow up with the engineering team.


    If you still have troubles, feel free to share the folio with and I'll take a look.

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