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daneroth Calculating status...

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elements 6 editor crashes when opening more than 1 file

Aug 7, 2012 5:20 PM

elements 6 editor crashes when opening more than 1 file

328 Views 3 Replies Latest reply: daneroth, Aug 9, 2012 6:54 PM

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Jan 6, 2010

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1. 99jon,

Aug 8, 2012 4:12 AM in reply to daneroth

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It may be a lack of available memory (RAM). Open the Editor and click the menu:

Edit >> Preferences >> Performance

Photoshop Elements >> Preferences >> Performance (on Mac)

You can increase the amount of RAM available to elements, but never go above 90% otherwise you will have nothing left for running other open applications.

You can also allocate other volumes or an external hard drive as scratch disks which elements can then use in place of a shortage of RAM.

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2. photodrawken,

Aug 8, 2012 12:45 PM in reply to 99jon

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99jon wrote:

You can increase the amount of RAM available to elements, but never go above 90% otherwise you will have nothing left for running other open applications.
Windows will take care of memory allocation, especially Win7 x64, forcing all running processes to co-exist as best they can.

Ken

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3. daneroth,

Aug 9, 2012 6:54 PM in reply to photodrawken

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Thank you for trying to help, but in addition to trying your recommendation, I added another 1 GB of ram, and it still crashes editor.

Also, This problem is the same if I install my older version Elements 6, on 2 different XP pro computers.??

What is strange, is version 6 was working fine for years, and then all of a sudden, it didn't.

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