Skip navigation
Dwaallicht
Dwaallicht Calculating status...
Currently Being Moderated

uninstall AI trial?

Aug 8, 2012 3:20 AM

I've recently installed a trial version of AI and used it. As of today I use creative cloud and would like to continue using AI. However, I get a message that tells me to buy AI. Should I uninstall AI and reinstall the cloud version?

383 Views   3 Replies   Latest reply: Mylenium, Aug 8, 2012 7:10 AM
 
Replies
  • Vikrant Rai
    Currently Being Moderated
    1. Vikrant Rai,
    Aug 8, 2012 4:57 AM   in reply to Dwaallicht
    Report

    You can convert your trial version. At the bottom of the Buy screen, look for the "Licence this software" link. Click that link and follow the onscreen instructions. It'll ask you to sign in with your Adobe ID. Once you sign in successfully with your Adobe ID, you shoudl be set to go.

     
    |
    Mark as:
  • Dwaallicht
    Currently Being Moderated
    2. Dwaallicht,
    Aug 8, 2012 5:14 AM   in reply to Vikrant Rai
    Report

    Hi Vikrant,

     

    That doesn't work. AI still asks me for a serial number even when I'm logged in with my Adobe ID

     

    Op 8 aug. 2012, om 13:57 heeft Vikrant Rai het volgende geschreven:

     

    Re: uninstall AI trial?

    created by Vikrant Rai in Downloading, Installing, Setting Up - View the full discussion

    You can convert your trial version. At the bottom of the Buy screen, look for the "Licence this software" link. Click that link and follow the onscreen instructions. It'll ask you to sign in with your Adobe ID. Once you sign in successfully with your Adobe ID, you shoudl be set to go.

     

    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: uninstall AI trial?

    To unsubscribe from this thread, please visit the message page at Re: uninstall AI trial?. In the Actions box on the right, click the Stop Email Notifications link.

    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums

    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

     

     
    |
    Mark as:
  • Mylenium
    Currently Being Moderated
    3. Mylenium,
    Aug 8, 2012 7:10 AM   in reply to Dwaallicht
    Report

    Follow the advise on this article to fix the license:

     

    Error "Licensing has stopped working" | Windows

     

    Mylenium

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points