Hi,

Yes with your membership to CC you will recieve up to 5 sites for free. 

You can access your site's admin and then add your domain after you have purchased from a registrar.  For more details and information please follow the article below.

-http://helpx.adobe.com/content/help/en/business-catalyst/using/change- site-domain.html

Kind regards,

-Sidney

It could be that you are trying to upgrade the partner site and not one of your 5 free sites given along with your CC subscription. 

Please review the steps needed to create and active your free sites.

So, how do I host these Business Catalyst websites?

     The process has 3 steps:

• Build a temporary website with Muse or Dreamweaver. The temporary sites will all be already built under the webBasics plan.
• You will receive an email with the credentials of your website and how to access the Administration Area of your website. You can also access the Administration area of your website from Muse or Dreamweaver.
• In the Administration area of your website just click “Push Site Live” and the site will change the status from temporary to live.

http://forums.adobe.com/docs/DOC-2152

If still stuck please reach out to our accounts team and provide the site url and adobe ID so we can help sort this out.

- http://businesscatalyst.com/contact

Kind regards,

-Sidney

Hi there, I am from the Business Catalyst Accounts Team.

I can see that you have now successfully upgraded a site called: MainSite / id # 514851 / sub-domain URL: http://gjshorter01.businesscatalyst.com/ with domain added: http://www.gjsimages.com & that you have used one of your 5 Creative Cloud webBasics site for this.

Note, as mentioned by Sid in our Technical Support Team, if you are trying to upgrade the site named: Shorter / id # 514503 / sub-domain URL: http://shorter.businesscatalyst.com/ - this will not be possible as this site is permanently linked as a trial Partner site & it is not possible to upgrade this site under your Creative Cloud membership.

Regarding your further questions, Sid will come back to you via this Forum Post asap with assistance.

I hope this helps.

Cheers,

- Carolyn -

Thanks Caz for confirming.

@bigdigitaldog

I also see that you have correctly pushed live the site "gjsimages.com".  However the reason you cannot create email accounts is because the 5 free sites come with the webBasic plans which unfortunately doesn't allow the usage of our email account services.  You'll need to configure with an external provider or create another site through your portal "https://securesyd.worldsecuresystems.com/PartnerPortal/Index.aspx" and login with your adobe ID.

Cloud membership details with BC: http://forums.adobe.com/docs/DOC-2153

Configuring external mail provider: http://helpx.adobe.com/content/help/en/business-catalyst/partner/set-e mail-external-email-provider.html

Hope this clarifies!

-Sidney

Sorry for the confusion and for feeling you been mislead. 

The next plan up (webBasic+) with carry email services you require.

You can view the pricing here -> http://screencast.com/t/dGxRCTbHQ

Referenced: http://www.adobe.com/products/business-catalyst/buying-guide-subscript ions.html

For more assistance you can simply reach out to our accounts team directly to help further if needed.  http://www.businesscatalyst.com/contact

Hope this helps clarify.

-Sidney