Skip navigation
smathers
smathers Calculating status...
Currently Being Moderated

Adobe PDF tab Disappeared in Word 2010

Jun 3, 2012 6:02 PM

Categories: Question / Need Help

Hi---I had the Adobe PDF tab in my Word 2010 for years---it's now disappeared!

 

I re-added/enabled it in the Add-Ons (File-Options-Add-Ins) and it shows it as Enabled, but still won't re-display in my menu bar.

 

I really need this to create bookmarked PDFs, and going into "Options" just allows me to click something like "Bookmarks by Headings," but won't allow me to choose the headings (some clients change their heading names, e.g., Heading 1 may be H1 in another doc), and I need to be able to open that window that I used to use when the Adobe PDF tab appeared, so I can check/un-check the heading names---help! Thanks!

4660 Views   14 Replies   Latest reply: prat_k, Aug 8, 2012 9:10 AM
 
Replies
  • Dave Stromfeld
    Currently Being Moderated
    1. Dave Stromfeld,
    Jun 4, 2012 9:38 AM   in reply to smathers
    Report

    Moving this to Acrobat forum, as the "Adobe PDF" tab in Word is a feature of Acrobat.

     
    |
    Mark as:
  • smathers
    Currently Being Moderated
    2. smathers,
    Jun 4, 2012 9:48 AM   in reply to Dave Stromfeld
    Report

    Thx Dave! I hope someone can answer this!

     
    |
    Mark as:
  • David Kastendick
    3,110 posts
    Apr 7, 2010
    Currently Being Moderated
    3. David Kastendick,
    Jun 4, 2012 10:25 AM   in reply to smathers
    Report

    Hi there,

     

    Could you try the solutions outlined in this document: http://helpx.adobe.com/acrobat/kb/pdfmaker-unavailable-office-2007-off ice.html

     

    -David

     
    |
    Mark as:
  • Bill@VT
    Currently Being Moderated
    4. Bill@VT,
    Jun 4, 2012 1:19 PM   in reply to David Kastendick
    Report

    What version of Acrobat are you talking about. For OFFICE 2010, you have to have AAX.

     
    |
    Mark as:
  • smathers
    Currently Being Moderated
    5. smathers,
    Jun 5, 2012 7:46 AM   in reply to David Kastendick
    Report

    I've already enabled it, but haven't tried the registry thing...will maybe try that! Will let you know if it works, thank you!

     
    |
    Mark as:
  • smathers
    Currently Being Moderated
    6. smathers,
    Jun 5, 2012 7:48 AM   in reply to Bill@VT
    Report

    I have v9 Pro that has worked for the past 2 years no problem with Word 2010 & all of a sudden it's not & the Adobe PDF tab disappeared...

     
    |
    Mark as:
  • smathers
    Currently Being Moderated
    7. smathers,
    Jun 5, 2012 12:34 PM   in reply to David Kastendick
    Report

    OK, I have tried it all---and nothing works . The only thing I have found is a workaround that allows me to create bookmarks using headings, but I can no longer find that window to select the headings/levels I want (the Preferences window). Let me know if anyone else has other ideas, thank you!

     
    |
    Mark as:
  • David Kastendick
    3,110 posts
    Apr 7, 2010
    Currently Being Moderated
    8. David Kastendick,
    Jun 5, 2012 2:36 PM   in reply to smathers
    Report

    Have you installed any other plugins for Word?  Could you check the Add-ins and post a screenshot of what all is enabled?

     

    -David

     
    |
    Mark as:
  • smathers
    Currently Being Moderated
    9. smathers,
    Jun 5, 2012 4:04 PM   in reply to David Kastendick
    Report

    I haven't installed anything else, below is a screenshot---thank you!

    AddIns.png

     
    |
    Mark as:
  • David Kastendick
    3,110 posts
    Apr 7, 2010
    Currently Being Moderated
    10. David Kastendick,
    Jun 6, 2012 10:48 AM   in reply to smathers
    Report

    Could you try the following:

    1. Launch Acrobat, ensure you're fully updated (Help > Check for Updates) to version 9.5.1
    2. Close all applications and restart the computer.
    3. Repair Microsoft Office from Control Panel > Programs
    4. Launch Acrobat and repair via Help > Repair Acrobat Installation
    5. Restart the computer.
    6. Launch Word.

     

    I'm wondering if a recent update to Office may have caused the problem.

     

    Let us know how it goes.

     

    -David

     
    |
    Mark as:
  • Christopher_Harris
    Currently Being Moderated
    11. Christopher_Harris,
    Aug 8, 2012 7:42 AM   in reply to David Kastendick
    Report

    David:

     

    I am using Acrobat v 9.5.1 and have applied your step-by-step instructions.  Although I too had the PDF tab in all Office 2010 software applications, it has recently disappeared.  Unfortunately, the approach that you suggested was unsuccessful. Do you have any other thoughts?

     

    Thanks, Christopher

     
    |
    Mark as:
  • prat_k
    Currently Being Moderated
    12. prat_k,
    Aug 8, 2012 8:14 AM   in reply to smathers
    Report

    Try to copy the setting from C/Program Files/Adobe/Acrobat 10./Acrobat/Settings and paste it in C/Users/Application Data/Adobe/Adobe Pdf

    and C/Users/Application Data/Adobe/Security and check if it works for you

     
    |
    Mark as:
  • Christopher_Harris
    Currently Being Moderated
    13. Christopher_Harris,
    Aug 8, 2012 8:41 AM   in reply to prat_k
    Report

    prat_k:

     

    Will your approach work for Acrobat 9.5.1 as well?  I reviewed the contents of the settings folder for this version, but it wasn't apparent to me what files should be copied; can you please clarify?

     

    Thanks, Christopher

     
    |
    Mark as:
  • prat_k
    Currently Being Moderated
    14. prat_k,
    Aug 8, 2012 9:10 AM   in reply to Christopher_Harris
    Report

    All the files under settings however in Acrobat 9 adobe pdf maker will not work with office 2010 so you can use adobe pdf printer and paste the content of the settings folder in C/Users/Application Data/Adobe/Security

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points