Adobe Community: Downloading the BBC Iplayer problems involving Adobe air which comes together with it

8,600 posts
May 4, 2010

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1. Chris Campbell,

Aug 8, 2012 2:11 PM in reply to Name? who cares?

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Please try to install the AIR runtime by itself, you can get the installer here: http://get.adobe.com/air

Once installed, give the BBC app a try again. If you have problems installing, just let me know.

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2. Name? who cares?,

Aug 9, 2012 4:28 AM in reply to Chris Campbell

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Cheers but i have tried that. It downloads then, but when i try the BBC app it still says error. Wither i have Adobe Air on my computer or not, and the BBC app can only be downloaded with adobe air at the same time 2 for 1. The BBC suggest downloading 2 bat programmes but i do not know how that is soposed to work, i have tried but failed.

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8,600 posts
May 4, 2010

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3. Chris Campbell,

Aug 10, 2012 10:33 AM in reply to Name? who cares?

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Are you using Chrome as your browser?

Could you try downloading the .air file here and installing by double clicking?

http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop _v3215.air

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4. Name? who cares?,

Aug 10, 2012 10:52 AM in reply to Chris Campbell

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I really appreaciate your help. It downloaded but will not open.

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May 4, 2010

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5. Chris Campbell,

Aug 10, 2012 10:54 AM in reply to Name? who cares?

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does it have an AIR icon (brown looking box)? If not, please verify that AIR is installed by running the installer again here: http://get.adobe.com/air

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6. Name? who cares?,

Aug 10, 2012 10:58 AM in reply to Chris Campbell

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yes it has a brown box on the left hand side

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May 4, 2010

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7. Chris Campbell,

Aug 10, 2012 11:00 AM in reply to Name? who cares?

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Ok, we'll want to take a look at your installer log to see what's going on. Here's directions on how to find this.

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.ht ml#main_viewlog

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8. Name? who cares?,

Aug 10, 2012 11:05 AM in reply to Name? who cares?

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I also found the file, not just at the bottom of my screen, and clicked install. But nothing happens. I have adobe air aready on my computer will that effect anything? My computer does not seem to regonise this tho. My computer is a sony vaio running on windows 7 and is only 2 years max old.

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9. Name? who cares?,

Aug 10, 2012 11:30 AM in reply to Name? who cares?

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Name	Size	Date Modified
[parent directory]
Install.log	62.7 kB	8/10/12 7:01:05 PM

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10. Name? who cares?,

Aug 10, 2012 11:30 AM in reply to Name? who cares?

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[2012-07-22:20:19:22] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:19:22] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDBrN2NiOS8= b00k7c78 2500 0 My4w b00k7cb9 null "

[2012-07-22:20:19:22] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:19:22] Application Installer end with exit code 0

[2012-07-22:20:19:24] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:19:24] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.2418365473859012 onApplicationVersion

[2012-07-22:20:19:24] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:19:24] Application Installer end with exit code 0

[2012-07-22:20:19:40] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:19:40] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7969989846460521 onApplicationVersion

[2012-07-22:20:19:40] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:19:40] Application Installer end with exit code 0

[2012-07-22:20:19:49] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:19:49] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b00wdmvt 2500 0 bnVsbA== b00wdmxk null UUkgLSAxMS4gSGlnaHMgYW5kIExvd3M="

[2012-07-22:20:19:49] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:19:49] Application Installer end with exit code 0

[2012-07-22:20:20:02] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:20:02] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01g6j4d 2500 0 bnVsbA== b01g6kgt null UnVzc2VsbCBIb3dhcmQncyBHb29kIE5ld3MgLSBFcGlzb2RlIDE="

[2012-07-22:20:20:02] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:20:02] Application Installer end with exit code 0

[2012-07-22:20:20:14] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:20:14] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lb45n 2500 0 bnVsbA== b016z0nb null TGl2ZSBhdCB0aGUgQXBvbGxvIC0gRXBpc29kZSAx"

[2012-07-22:20:20:14] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:20:14] Application Installer end with exit code 0

[2012-07-22:20:20:58] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:20:58] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01knsfn 2500 0 bnVsbA== b01knsh6 null U25vZyBNYXJyeSBBdm9pZD8gLSA5LiBUZXNzYSwgTmluYSBhbmQgUnlhbg=="

[2012-07-22:20:20:58] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:20:58] Application Installer end with exit code 0

[2012-07-22:20:21:22] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:21:22] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b00xz0zq 2500 0 bnVsbA== b00xz0zx null TWFyayBLbm9wZmxlcjogQSBMaWZlIGluIFNvbmdz"

[2012-07-22:20:21:22] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:21:22] Application Installer end with exit code 0

[2012-07-22:20:21:50] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-22:20:21:50] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lb5ww 2500 0 bnVsbA== b01lb5x2 null Rm9ybXVsYSAxIC0gMjAxMiAtIFRoZSBHZXJtYW4gR3JhbmQgUHJpeCAtIFF1YWxpZnlpb mcgSGlnaGxpZ2h0cw=="

[2012-07-22:20:21:50] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-22:20:21:50] Application Installer end with exit code 0

[2012-07-23:20:53:56] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-23:20:53:56] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6069694636389613 onApplicationVersion

[2012-07-23:20:53:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:20:53:56] Application Installer end with exit code 0

[2012-07-23:20:54:31] Application Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-23:20:54:31] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5086672394536436 onApplicationVersion

[2012-07-23:20:54:31] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:20:54:31] Application Installer end with exit code 0

[2012-07-23:20:55:01] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\bbc iplayer desktop\bbc iplayer desktop.exe"

[2012-07-23:20:55:01] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86

[2012-07-23:20:55:01] Commandline is: -applyupdates "c:\program files (x86)\bbc iplayer desktop\bbc iplayer desktop.exe"

[2012-07-23:20:55:01] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:20:55:01] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files (x86)\bbc iplayer desktop\bbc iplayer desktop.exe

[2012-07-23:20:55:01] Starting runtime background update installation

[2012-07-23:20:55:01] Launching subprocess with commandline C:\Users\Darren\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\bbc iplayer desktop\bbc iplayer desktop.exe"

[2012-07-23:20:55:08] Runtime updater successfully launched

[2012-07-23:20:55:08] Runtime Installer end with exit code 0

[2012-07-23:20:55:16] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:20:55:16] Commandline is: -update "c:\program files (x86)\bbc iplayer desktop\bbc iplayer desktop.exe"

[2012-07-23:20:55:16] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:20:55:16] Installed app (BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) located at c:\program files (x86)\bbc iplayer desktop\bbc iplayer desktop.exe

[2012-07-23:20:55:40] Relaunching with elevation

[2012-07-23:20:55:40] Launching subprocess with commandline c:\users\darren\appdata\local\temp\air891d.tmp\adobe air installer.exe -ei

[2012-07-23:20:55:44] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:20:55:44] Commandline is: -stdio \\.\pipe\AIR_960_0 -ei

[2012-07-23:20:55:44] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:20:55:44] Starting silent runtime update. Updating runtime from version 3.2.0.2070 to version 3.3.0.3670

[2012-07-23:20:55:44] Installing msi at c:\users\darren\appdata\local\temp\air891d.tmp\setup.msi with guid {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}

[2012-07-23:20:56:09] Runtime Installer end with exit code 1

[2012-07-23:20:56:09] Elevated install completed

[2012-07-23:20:59:18] Launching subprocess with commandline c:\program files (x86)\bbc iplayer desktop\bbc iplayer desktop.exe

[2012-07-23:20:59:18] Runtime Installer end with exit code 0

[2012-07-23:21:06:23] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:06:23] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.9543850691989064 onApplicationVersion

[2012-07-23:21:06:23] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:06:23] Application Installer end with exit code 0

[2012-07-23:21:06:28] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:06:28] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l4hn2 2500 0 bnVsbA== b01l4htp null Rm9ybXVsYSAxIC0gVGhlIEdlcm1hbiBHcmFuZCBQcml4IC0gSGlnaGxpZ2h0cw=="

[2012-07-23:21:06:28] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:06:28] Application Installer end with exit code 0

[2012-07-23:21:06:56] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:06:56] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b00xz0zq 2500 0 bnVsbA== b00xz0zx null TWFyayBLbm9wZmxlcjogQSBMaWZlIGluIFNvbmdz"

[2012-07-23:21:06:56] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:06:56] Application Installer end with exit code 0

[2012-07-23:21:08:51] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:08:51] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l1yrk 2500 0 bnVsbA== b01l1yxk null UGFub3JhbWEgLSBUaGUgVHJ1dGggQWJvdXQgU3BvcnRzIFByb2R1Y3Rz"

[2012-07-23:21:08:51] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:08:51] Application Installer end with exit code 0

[2012-07-23:21:09:47] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:09:47] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.9107831357978284 onApplicationVersion

[2012-07-23:21:09:47] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:09:47] Application Installer end with exit code 0

[2012-07-23:21:10:00] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:10:00] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.710372930392623 onApplicationVersion

[2012-07-23:21:10:00] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:10:00] Application Installer end with exit code 0

[2012-07-23:21:36:12] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:36:12] Commandline is:

[2012-07-23:21:36:12] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:36:19] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2012-07-23:21:36:19] Runtime Installer end with exit code 0

[2012-07-23:21:36:21] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:36:21] Commandline is: -installupdatecheck

[2012-07-23:21:36:21] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:36:21] Performing pingback request

[2012-07-23:21:36:25] Pingback request completed with HTTP status 200

[2012-07-23:21:36:25] Starting runtime background update check

[2012-07-23:21:36:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0. 3670/update

[2012-07-23:21:36:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0. 3670/update to C:\Users\Darren\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-07-23:21:36:25] Runtime update not available

[2012-07-23:21:36:25] Unpackaging cancelled

[2012-07-23:21:36:25] Runtime Installer end with exit code 0

[2012-07-23:21:37:21] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:37:21] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b00xz0zq 2500 0 bnVsbA== b00xz0zx null TWFyayBLbm9wZmxlcjogQSBMaWZlIGluIFNvbmdz"

[2012-07-23:21:37:21] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:37:21] Application Installer end with exit code 0

[2012-07-23:21:37:44] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:37:44] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l4hn2 2500 0 bnVsbA== b01l4htp null Rm9ybXVsYSAxIC0gVGhlIEdlcm1hbiBHcmFuZCBQcml4IC0gSGlnaGxpZ2h0cw=="

[2012-07-23:21:37:44] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:37:44] Application Installer end with exit code 0

[2012-07-23:21:38:27] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:38:28] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01kg9r1 2500 0 bnVsbA== b01kg9rp null VG9wIEdlYXIgVVNBIC0gMTAuIENvbnRpbmVudGFsIERpdmlkZQ=="

[2012-07-23:21:38:28] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:38:28] Application Installer end with exit code 0

[2012-07-23:21:38:33] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:38:33] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01kcscx 2500 0 bnVsbA== b01kcsgg null VG9wIEdlYXIgVVNBIC0gOC4gTW92aWUgQ2Fycw=="

[2012-07-23:21:38:33] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:38:33] Application Installer end with exit code 0

[2012-07-23:21:38:46] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-23:21:38:46] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01kcscx 2500 0 bnVsbA== b01kcsgg null VG9wIEdlYXIgVVNBIC0gOC4gTW92aWUgQ2Fycw=="

[2012-07-23:21:38:46] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-23:21:38:46] Application Installer end with exit code 0

[2012-07-25:21:21:29] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-25:21:21:29] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5081698014400899 onApplicationVersion

[2012-07-25:21:21:29] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-25:21:21:29] Application Installer end with exit code 0

[2012-07-25:21:21:52] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-25:21:21:52] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.349424144718796 onApplicationVersion

[2012-07-25:21:21:52] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-25:21:21:52] Application Installer end with exit code 0

[2012-07-25:21:22:18] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-25:21:22:18] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.9087855778634548 onApplicationVersion

[2012-07-25:21:22:18] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-25:21:22:18] Application Installer end with exit code 0

[2012-07-25:21:22:35] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-25:21:22:35] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l930x 2500 0 bnVsbA== b01l933w null VGhlIEJhZCBCb3kgT2x5bXBpYW4="

[2012-07-25:21:22:35] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-25:21:22:35] Application Installer end with exit code 0

[2012-07-25:21:22:57] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-25:21:22:57] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b007x589 2500 0 bnVsbA== b007x58q null U2VjcmV0IExpZmUgb2YgdGhlIE1vdG9yd2F5IC0gMS4gRmFsbGluZyBpbiBMb3Zl"

[2012-07-25:21:22:57] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-25:21:22:57] Application Installer end with exit code 0

[2012-07-25:21:49:35] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-25:21:49:35] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l1yrk 2500 0 bnVsbA== b01l1yxk null UGFub3JhbWEgLSBUaGUgVHJ1dGggQWJvdXQgU3BvcnRzIFByb2R1Y3Rz"

[2012-07-25:21:49:35] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-25:21:49:35] Application Installer end with exit code 0

[2012-07-30:01:20:28] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:20:28] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.652786438819021 onApplicationVersion

[2012-07-30:01:20:28] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:20:28] Application Installer end with exit code 0

[2012-07-30:01:20:35] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:20:35] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01llxfn 2500 0 bnVsbA== b01llxfs null VGhlIERhcms6IE5hdHVyZSdzIE5pZ2h0dGltZSBXb3JsZCAtIDEuIENlbnRyYWwgQW1lc mljYW4gSnVuZ2xl"

[2012-07-30:01:20:35] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:20:35] Application Installer end with exit code 0

[2012-07-30:01:20:42] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:20:42] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lh3w8 2500 0 bnVsbA== b01lh3wg null T2x5bXBpY3MgVG9uaWdodCAtIDEuIERheSAx"

[2012-07-30:01:20:42] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:20:42] Application Installer end with exit code 0

[2012-07-30:01:20:58] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:20:58] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01llxfn 2500 0 bnVsbA== b01llxfs null VGhlIERhcms6IE5hdHVyZSdzIE5pZ2h0dGltZSBXb3JsZCAtIDEuIENlbnRyYWwgQW1lc mljYW4gSnVuZ2xl"

[2012-07-30:01:20:58] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:20:58] Application Installer end with exit code 0

[2012-07-30:01:21:09] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:21:09] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.8424468776211143 onApplicationVersion

[2012-07-30:01:21:09] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:21:09] Application Installer end with exit code 0

[2012-07-30:01:21:09] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:21:09] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.9837062316946685 onApplicationVersion

[2012-07-30:01:21:09] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:21:09] Application Installer end with exit code 0

[2012-07-30:01:21:10] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:21:10] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDFsbHhmcy8= b01llxfn 2500 0 My4w b01llxfs null "

[2012-07-30:01:21:10] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:21:11] Application Installer end with exit code 0

[2012-07-30:01:21:19] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:21:19] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.39503218000754714 onApplicationVersion

[2012-07-30:01:21:19] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:21:19] Application Installer end with exit code 0

[2012-07-30:01:21:40] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:21:40] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7047974360175431 onApplicationVersion

[2012-07-30:01:21:40] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:21:40] Application Installer end with exit code 0

[2012-07-30:01:21:48] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:21:48] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01llxfn 2500 0 bnVsbA== b01llxfs null VGhlIERhcms6IE5hdHVyZSdzIE5pZ2h0dGltZSBXb3JsZCAtIDEuIENlbnRyYWwgQW1lc mljYW4gSnVuZ2xl"

[2012-07-30:01:21:48] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:21:48] Application Installer end with exit code 0

[2012-07-30:01:22:09] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:22:09] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b00xln5n 2500 0 bnVsbA== b00xln7l null TGVnZW5kcyAtIFRoaW4gTGl6enk6IEJhZCBSZXB1dGF0aW9u"

[2012-07-30:01:22:09] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:22:09] Application Installer end with exit code 0

[2012-07-30:01:22:29] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:22:29] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l9360 2500 0 bnVsbA== b01l938x null QnJpdGFpbidzIE9seW1waWMgVG9yY2ggU3Rvcnk="

[2012-07-30:01:22:29] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:22:29] Application Installer end with exit code 0

[2012-07-30:01:22:59] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:01:22:59] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lb1zq 2500 0 bnVsbA== b01lb21b null VG9wIEdlYXIgVVNBIC0gMTYuIFdvcnN0IENhcnM="

[2012-07-30:01:22:59] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:01:22:59] Application Installer end with exit code 0

[2012-07-30:09:32:34] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:09:32:34] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5266134846024215 onApplicationVersion

[2012-07-30:09:32:34] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:09:32:34] Application Installer end with exit code 0

[2012-07-30:09:32:35] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:09:32:35] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDFsaDZocC8= b01lh6gc 2500 0 My4w b01lh6hp null "

[2012-07-30:09:32:35] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:09:32:35] Application Installer end with exit code 0

[2012-07-30:10:01:53] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:10:01:53] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.6453981222584844 onApplicationVersion

[2012-07-30:10:01:53] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:10:01:54] Application Installer end with exit code 0

[2012-07-30:10:02:32] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:10:02:32] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lh6gc 2500 0 bnVsbA== b01lh6hp null T2x5bXBpY3MgVG9uaWdodCAtIDIuIERheSAy"

[2012-07-30:10:02:32] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:10:02:32] Application Installer end with exit code 0

[2012-07-30:10:02:37] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:10:02:37] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lh6gc 2500 0 bnVsbA== b01lh6hp null T2x5bXBpY3MgVG9uaWdodCAtIDIuIERheSAy"

[2012-07-30:10:02:37] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:10:02:37] Application Installer end with exit code 0

[2012-07-30:17:27:00] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:27:00] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.878040483687073 onApplicationVersion

[2012-07-30:17:27:00] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:27:00] Application Installer end with exit code 0

[2012-07-30:17:27:08] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:27:08] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lh6gc 2500 0 bnVsbA== b01lh6hp null T2x5bXBpY3MgVG9uaWdodCAtIExvbmRvbiAyMDEyIC0gMi4gRGF5IDI="

[2012-07-30:17:27:08] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:27:08] Application Installer end with exit code 0

[2012-07-30:17:27:24] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:27:24] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lh3w8 2500 0 bnVsbA== b01lh3wg null T2x5bXBpY3MgVG9uaWdodCAtIDEuIERheSAx"

[2012-07-30:17:27:24] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:27:25] Application Installer end with exit code 0

[2012-07-30:17:28:03] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:28:03] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l9360 2500 0 bnVsbA== b01l938x null QnJpdGFpbidzIE9seW1waWMgVG9yY2ggU3RvcnkgLSBUaGUgdGFsZSBvZiBob3cgdGhlI DIwMTIgdG9yY2ggcmVsYXkgaGFzIGNhcHR1cmVkIHRoZSBpbWFnaW5hdGlvbiBvZiB0aGU gQnJpdGlzaCBwdWJsaWMu"

[2012-07-30:17:28:03] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:28:03] Application Installer end with exit code 0

[2012-07-30:17:28:24] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:28:24] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b00xln5n 2500 0 bnVsbA== b00xln7l null TGVnZW5kcyAtIFRoaW4gTGl6enk6IEJhZCBSZXB1dGF0aW9u"

[2012-07-30:17:28:24] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:28:24] Application Installer end with exit code 0

[2012-07-30:17:29:12] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:29:12] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lb1zq 2500 0 bnVsbA== b01lb21b null VG9wIEdlYXIgVVNBIC0gMTYuIFdvcnN0IENhcnM="

[2012-07-30:17:29:12] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:29:12] Application Installer end with exit code 0

[2012-07-30:17:29:48] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:29:48] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01l8vfb 2500 0 bnVsbA== b01l8vfg null VHdlbnR5IFR3ZWx2ZSAtIFNlcmllcyAyIC0gNy4gTG9vc2UgRW5kcw=="

[2012-07-30:17:29:48] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:29:48] Application Installer end with exit code 0

[2012-07-30:17:30:29] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-30:17:30:29] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b008s986 2500 0 bnVsbA== b008s99l null MTAgVGhpbmdzIFlvdSBEaWRuJ3QgS25vdyBBYm91dC4uLiAtIDIuIEVhcnRocXVha2Vz"

[2012-07-30:17:30:29] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-30:17:30:29] Application Installer end with exit code 0

[2012-07-31:18:30:02] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-31:18:30:02] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.9918353222310543 onApplicationVersion

[2012-07-31:18:30:02] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-31:18:30:02] Application Installer end with exit code 0

[2012-07-31:18:30:05] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-07-31:18:30:05] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDFsaGYxdy8= b01lhdhc 2500 0 My4w b01lhf1w null "

[2012-07-31:18:30:05] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-07-31:18:30:05] Application Installer end with exit code 0

[2012-08-01:06:47:32] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:06:47:32] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lln91 2500 0 bnVsbA== b01llnb2 null SG9yaXpvbiAtIDIuIE1pc3Npb24gdG8gTWFycw=="

[2012-08-01:06:47:32] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:06:47:32] Application Installer end with exit code 0

[2012-08-01:06:47:56] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:06:47:56] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.5772923431359231 onApplicationVersion

[2012-08-01:06:47:56] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:06:47:56] Application Installer end with exit code 0

[2012-08-01:12:00:49] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:12:00:49] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.07360472623258829 onApplicationVersion

[2012-08-01:12:00:49] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:12:00:49] Application Installer end with exit code 0

[2012-08-01:12:00:52] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:12:00:52] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lhgy2 2500 0 bnVsbA== b01lhgz1 null T2x5bXBpY3MgVG9uaWdodCAtIExvbmRvbiAyMDEyIC0gNC4gRGF5IDQ="

[2012-08-01:12:00:52] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:12:00:52] Application Installer end with exit code 0

[2012-08-01:12:02:04] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:12:02:04] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b012y0tt 2500 0 bnVsbA== b012mb0r null VGhlIE5pZ2h0IFdhdGNoIC0gQWRhcHRhdGlvbiBvZiB0aGUgbm92ZWwgYnkgU2FyYWggV 2F0ZXJzLCBmb2xsb3dpbmcgZm91ciB5b3VuZyBMb25kb25lcnMgaW4gdGhlIDE5NDBzLg= ="

[2012-08-01:12:02:04] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:12:02:04] Application Installer end with exit code 0

[2012-08-01:19:54:20] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:19:54:20] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b012y0tt 2500 0 bnVsbA== b012mb0r null VGhlIE5pZ2h0IFdhdGNoIC0gQWRhcHRhdGlvbiBvZiB0aGUgbm92ZWwgYnkgU2FyYWggV 2F0ZXJzLCBmb2xsb3dpbmcgZm91ciB5b3VuZyBMb25kb25lcnMgaW4gdGhlIDE5NDBzLg= ="

[2012-08-01:19:54:20] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:19:54:20] Application Installer end with exit code 0

[2012-08-01:21:04:34] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:21:04:34] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.31485341070219874 onApplicationVersion

[2012-08-01:21:04:34] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:21:04:34] Application Installer end with exit code 0

[2012-08-01:21:04:59] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:21:04:59] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01lll8p 2500 0 bnVsbA== b01lll9v null V2FsbGFuZGVyOiBTaWRldHJhY2tlZCAtIFBhcnQgMQ=="

[2012-08-01:21:04:59] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:21:04:59] Application Installer end with exit code 0

[2012-08-01:21:05:10] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-01:21:05:10] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b000f3wq 2500 0 bnVsbA== b007448x null UGFya2luc29uOiBUaGUgSW50ZXJ2aWV3cyAtIFNlcmllcyAxIC0gNi4gS2VubmV0aCBXa WxsaWFtcw=="

[2012-08-01:21:05:10] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-01:21:05:10] Application Installer end with exit code 0

[2012-08-02:12:35:57] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck

[2012-08-02:12:35:57] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-02:12:35:57] Commandline is: -updatecheck

[2012-08-02:12:35:57] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-02:12:35:58] Performing pingback request

[2012-08-02:12:35:58] Starting runtime background update check

[2012-08-02:12:35:58] Clearing unused background update directory

[2012-08-02:12:35:58] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0. 3670/update

[2012-08-02:12:35:58] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0. 3670/update to C:\Users\Darren\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-08-02:12:35:59] Runtime update not available

[2012-08-02:12:35:59] Unpackaging cancelled

[2012-08-02:12:35:59] Runtime Installer end with exit code 0

[2012-08-02:18:46:08] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-02:18:46:08] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.2089075823314488 onApplicationVersion

[2012-08-02:18:46:08] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-02:18:46:08] Application Installer end with exit code 0

[2012-08-02:18:46:17] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-02:18:46:17] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.7941866358742118 onApplicationVersion

[2012-08-02:18:46:17] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-02:18:46:17] Application Installer end with exit code 0

[2012-08-02:18:46:26] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-02:18:46:26] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01ljk1j 2500 0 bnVsbA== b01ljkw0 null T2x5bXBpY3MgVG9uaWdodCAtIExvbmRvbiAyMDEyIC0gNS4gRGF5IDU="

[2012-08-02:18:46:26] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-02:18:46:26] Application Installer end with exit code 0

[2012-08-02:18:46:43] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-02:18:46:43] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b005f57w 2500 0 bnVsbA== b0074pz0 null VGV0cmlzOiBGcm9tIFJ1c3NpYSB3aXRoIExvdmU="

[2012-08-02:18:46:43] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-02:18:46:43] Application Installer end with exit code 0

[2012-08-03:12:12:39] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-03:12:12:39] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.45104164676740766 onApplicationVersion

[2012-08-03:12:12:39] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-03:12:12:39] Application Installer end with exit code 0

[2012-08-03:12:12:46] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-03:12:12:46] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 adobe.com:air0.1907681031152606 onApplicationVersion

[2012-08-03:12:12:46] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-03:12:12:46] Application Installer end with exit code 0

[2012-08-03:12:12:48] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-03:12:12:48] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d aHR0cDovL3d3dy5iYmMuY28udWsvaXBsYXllci9wbGF5bGlzdC9iMDFsazE1ZC8= b01lk150 2500 0 My4w b01lk15d null "

[2012-08-03:12:12:48] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-03:12:12:48] Application Installer end with exit code 0

[2012-08-03:12:13:09] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-03:12:13:09] Commandline is: -playerVersion=11,3,300,265 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch BBCiPlayerDesktop 61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1 -- "-d MA== b01llqkx 2500 0 bnVsbA== p00vq8c8 null SGFpcnkgRGlldGVyczogSG93IHRvIExvdmUgRm9vZCBhbmQgTG9zZSBXZWlnaHQgLSBFc Glzb2RlIDE="

[2012-08-03:12:13:09] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-03:12:13:09] Application Installer end with exit code 0

[2012-08-05:21:17:29] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-05:21:17:29] Commandline is: -arp:uninstall

[2012-08-05:21:17:29] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-05:21:17:41] Relaunching with elevation

[2012-08-05:21:17:41] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2012-08-05:21:17:41] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-05:21:17:41] Commandline is: -stdio \\.\pipe\AIR_3524_0 -eu

[2012-08-05:21:17:41] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-05:21:17:41] Starting runtime uninstall. Uninstalling runtime version 3.3.0.3670

[2012-08-05:21:17:42] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2012-08-05:21:17:46] Uninstalling product with GUID {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}

[2012-08-05:21:17:49] Runtime Installer end with exit code 0

[2012-08-05:21:17:49] Elevated install completed

[2012-08-05:21:17:49] Runtime Installer end with exit code 0

[2012-08-05:21:22:32] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-05:21:22:32] Commandline is:

[2012-08-05:21:22:32] No installed runtime detected

[2012-08-05:21:22:41] Relaunching with elevation

[2012-08-05:21:22:41] Launching subprocess with commandline c:\users\darren\appdata\local\temp\aira035.tmp\adobe air installer.exe -ei

[2012-08-05:21:22:46] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-05:21:22:46] Commandline is: -stdio \\.\pipe\AIR_1068_0 -ei

[2012-08-05:21:22:46] No installed runtime detected

[2012-08-05:21:22:46] Starting silent runtime install. Installing runtime version 3.3.0.3670

[2012-08-05:21:22:47] Installing msi at c:\users\darren\appdata\local\temp\aira035.tmp\setup.msi with guid {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}

[2012-08-05:21:22:50] Runtime Installer end with exit code 0

[2012-08-05:21:22:50] Elevated install completed

[2012-08-05:21:22:54] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck

[2012-08-05:21:22:54] Runtime Installer end with exit code 0

[2012-08-05:21:22:54] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-05:21:22:54] Commandline is: -installupdatecheck

[2012-08-05:21:22:54] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-05:21:22:55] Performing pingback request

[2012-08-05:21:22:56] Pingback request completed with HTTP status 200

[2012-08-05:21:22:56] Starting runtime background update check

[2012-08-05:21:22:56] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0. 3670/update

[2012-08-05:21:22:56] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.3.0. 3670/update to C:\Users\Darren\AppData\Roaming\Adobe\AIR\Updater\Background

[2012-08-05:21:22:57] Runtime update not available

[2012-08-05:21:22:57] Unpackaging cancelled

[2012-08-05:21:22:57] Runtime Installer end with exit code 0

[2012-08-06:19:57:28] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-06:19:57:28] Commandline is: -arp:uninstall

[2012-08-06:19:57:28] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-06:19:57:32] Relaunching with elevation

[2012-08-06:19:57:32] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu

[2012-08-06:19:57:32] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-06:19:57:32] Commandline is: -stdio \\.\pipe\AIR_5672_0 -eu

[2012-08-06:19:57:32] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-06:19:57:32] Starting runtime uninstall. Uninstalling runtime version 3.3.0.3670

[2012-08-06:19:57:32] Reinstalling c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\setup.msi

[2012-08-06:19:57:40] Uninstalling product with GUID {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}

[2012-08-06:19:57:42] Runtime Installer end with exit code 0

[2012-08-06:19:57:42] Elevated install completed

[2012-08-06:19:57:42] Runtime Installer end with exit code 0

[2012-08-08:19:27:13] Runtime Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-08:19:27:13] Commandline is: -arp:uninstall

[2012-08-08:19:27:13] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-08:19:27:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]

[2012-08-10:18:48:24] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:48:25] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:48:25] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:48:26] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:48:28] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:48:28] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:48:28] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:48:28] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:48:37] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:48:37] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:48:37] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:48:38] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:48:53] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:48:53] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:48:53] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:48:53] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:49:00] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:49:00] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:49:00] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:49:00] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:49:54] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:49:54] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:49:54] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:49:54] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:49:59] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:49:59] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:49:59] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:49:59] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:50:20] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:50:20] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:50:20] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:50:21] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:50:24] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:50:24] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:50:24] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:50:24] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:50:50] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:50:50] Commandline is: C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215.air

[2012-08-10:18:50:50] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:50:51] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:50:57] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:50:57] Commandline is: C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215.air

[2012-08-10:18:50:57] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:50:57] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:51:12] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:51:12] Commandline is: C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215.air

[2012-08-10:18:51:12] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:51:12] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:51:16] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:51:16] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:51:16] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:51:16] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:51:40] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:51:40] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:51:40] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:51:40] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:51:50] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:51:50] Commandline is: C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215.air

[2012-08-10:18:51:50] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:51:50] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:55:14] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:55:14] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (2).air"

[2012-08-10:18:55:14] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:55:14] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:55:18] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:55:18] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:55:18] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:55:18] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:18:55:32] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:18:55:32] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:18:55:32] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:18:55:32] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:19:00:17] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:19:00:17] Commandline is: C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215.air

[2012-08-10:19:00:17] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:19:00:17] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:19:00:25] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:19:00:25] Commandline is: C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215.air

[2012-08-10:19:00:25] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:19:00:25] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:19:00:37] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:19:00:37] Commandline is: C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215.air

[2012-08-10:19:00:37] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:19:00:37] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

[2012-08-10:19:01:05] Application Installer begin with version 3.3.0.3670 on Windows 7 x86

[2012-08-10:19:01:05] Commandline is: "C:\Users\Darren\Downloads\bbc_iplayer_desktop_v3215 (1).air"

[2012-08-10:19:01:05] Installed runtime (3.3.0.3670) located at c:\Program Files (x86)\Common Files\Adobe AIR

[2012-08-10:19:01:05] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]

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11. Name? who cares?,

Aug 10, 2012 11:31 AM in reply to Name? who cares?

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Is that what you want? I hope so, good luck.

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12. Novak22,

Aug 11, 2012 4:19 PM in reply to Name? who cares?

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I'm having exactly the same problem. Using a sony vaio, 64 bit, windows 7.

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13. hockeychrispy51,

Aug 13, 2012 3:04 PM in reply to Name? who cares?

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I'm having the same problem using 64 bit Windows 7 on a Dell laptop. I have identified that it is related to using Chrome. If I use IE then there is no problem, even using IE Tab as a Chrome extension to run IE inside Chrome! However I get the same problem on Chrome on my Windows XP Pro PC in the office.

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14. Chris Campbell,

Aug 13, 2012 11:28 PM in reply to hockeychrispy51

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I would recommend the following steps:

1. Download and install AIR 3.3 using this link: http://get.adobe.com/air

2. Once AIR is installed, download the BBC iPlayer .air installer here: http://www.bbc.co.uk/iplayer/dm/version2/revisions/bbc_iplayer_desktop _v3215.air

3. Double click the bbc_iplayer_desktop_v3215.air file to start the installation.

We do have a known issue on Chrome with our webpage based installers. Downloading these files seperately should work around this issue.

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15. hockeychrispy51,

Aug 14, 2012 2:30 AM in reply to Chris Campbell

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Thank you for your help. I have tried your suggestion and that certainly gets the latest versions of both Air and BBC iPlayer installed properly. However if I try to download a program on BBC iPlayer in Chrome it still prompts me to install iPlayer Desktop again before it will download the program.

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16. Name? who cares?,

Aug 14, 2012 10:47 AM in reply to Chris Campbell

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I tried again and the bbc file will not open, i tried also on firefox, as i normally use chrome, and still the same problem. It would not open. Adobe air is on my computer no problem.

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17. Name? who cares?,

Aug 14, 2012 11:08 AM in reply to Name? who cares?

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Using firefox not chrome. I have mananged to download and open the bbc iplayer off of the bbc website, But everytime i try and download a program it tells me to download the iplayer again. It also told me to up date my flashplayer 11x32_mssa_aih.exe which i have done that i think was no problem.

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18. Chris Campbell,

Aug 14, 2012 6:31 PM in reply to Name? who cares?

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I was unable to reproduce this issue with Firefox. Clicking Download "For iPlayer Desktop" started the download process in the AIR app as expected. However, with Chrome I clearly saw the problem. Could you please open a bug on this over at bugbase.adobe.com? Once added, please post back with the URL so that others affected can add thier votes and comments. While we work on resolving this, I'd suggest the following workaround:

Navigate to "about:plugins" in the Chrome address bar
Click the Details link in the upper right part of the page to expand all items
Locate the "Shockwave Flash" entries (there will be 2 or 3 of these)
Click "Disable" for the PPAPI copy (most likely the first one listed), which is probably version number 11.3.31.227
Restart Chrome for good measure and try again

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19. Name? who cares?,

Aug 16, 2012 10:07 AM in reply to Chris Campbell

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https://bugbase.adobe.com/index.cfm?event=home

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20. Name? who cares?,

Aug 16, 2012 11:43 AM in reply to Chris Campbell

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I closed all windows, restarted my computer. When i opened Chrome it told me to download adobe reader update, and then restart again. Which i did. After opening chrome and going onto the BBC iplayer website, i asked to download a programme, it told me to download Adobe flash player 11, which i did. The computer says succesfully. However when i asked again to download a progamme, it told me once again to download Adobe flash player 11. Even although i did that 1 minute before.

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21. Name? who cares?,

Aug 16, 2012 11:58 AM in reply to Chris Campbell

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On firefox, when i asked to download a progamme, Adobe Application Install box came up, i clicked run now. It worked, and started to download a programme for 5 seconds and then crashed. When i repeated the same procedure. The Adobe Application Install box came up only this time it says - "The same version of the application you opened already exists on this system and is currently running. You must close the open application before continuing."

When i click on the BBC icon, i get BBC iplayer but it is empty, it is not showing any programmes previous on the computer, and it is also not showing that it is downloading the programme i just asked for, which only lasted th 5 seconds. In the A-Z colum there is 2 unknown programmes which i can not click on.

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22. Chris Campbell,

Aug 17, 2012 1:18 PM in reply to Name? who cares?

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Could you try rebooting your system? I'm not sure why iPlayer crashed, but it's possible that you might have to reset the application using the steps outlined in this post:

http://forums.adobe.com/message/4499771#4499771

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AIR Installation Issues

Downloading the BBC Iplayer problems involving Adobe air which comes together with it

Aug 8, 2012 11:30 AM

Index of C:\Users\Darren\AppData\Local\Adobe\AIR\logs\

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