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jfellman
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Side by Side Configuration ERROR - PLEASE HELP

Aug 8, 2012 6:47 PM

I have Lightroom 3.0 installed on my external hard drive which I access always on the same USB port on my laptop.  After 30 hours of editing I unplugged the device thinking it was safe.  My laptop got hit by a virus that just messed my entire laptop up causing me to take it to best buy where they supposedly wiped my laptop and then reloaded it with a new OS.  One that looks totally different to me but I did not think this was going to affect my L3 on my external harddrive.   I plugged in my device to the laptop and get hit with this error when I click on it:

 

e:\Adobe Photoshop Lightroom3/lightroom.exe

The application has failed to start because its side-by-side configuration is incorrect.  Please see the application event log or use the command line sxstrace.exe tool for more detail.

 

Please help................

 

J

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