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Laura L.
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Downloading third party ordered software

Aug 8, 2012 12:51 PM

I work for fed govt and my software was ordered by a third party (admin asst). He sent me my serial number but didn't order disks, figuring I'd download from Adobe. I can't seem to download. How do I download (or get the media) without having the third party's password? How can our admin assts order software for us in a manner we can have access?



  • Currently Being Moderated
    Aug 8, 2012 8:47 PM   in reply to Laura L.

    The person who ordered the software should give you the download link.


    Alternatively you could download a trial version of the software, then use the serial number you were given during the install.  Make sure that the trial software is identical with the software that was ordered.

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