Adobe Flash will not install

[robertew7]

All of a sudden Youtube wouldn't work on my computer telling me I needed to have Adobe Flash installed. I tried to download Adobe Flash and install it only to get a message saying that a newer version was already on my computer. I uninstalled Adobe Flash and tried to download and install it again but I get a message that stated Adobe Flash couldn't be installed because a newer version is already installed. I have already re-started the computer severale times and tried to download and istall the program but I get the same message. When I go to YouTube it tells me I need to install Adobe Flash but when I try to it says a newer version is already installed. Where do I go for help with my problem?

[pwillener]

What is your operating system, version & edition?

What is your web browser?

[topic moved to Flash Player forum]

[robertew7]

Windows XP home Internet Explorer

Firefox plug-in installed but not IE

[private data removed]

[pwillener]

This is a public forum; please do not post your email address and other private data (by sending the forum notification message with all headers back to the forum).

[pwillener]

Download & run the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html then run the plugin installer again.