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Paul Gauci
Paul Gauci
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Headers and Footers

May 30, 2012 9:39 PM

It has become impossible for me to insert headers and footers (mainly for numbering).

I am getting a 'not responding' message every time I use the feature. I am working on 8MB to 15MB files.

 

I use Acrobat X Pro and my OS is Windows 7 Ultimate 64-bit

 

Thanks

 

Paul

2933 Views   16 Replies   Latest reply: Dave Merchant, Aug 9, 2012 8:21 AM
 
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  • Sandeep V.
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    1. Sandeep V.,
    May 31, 2012 6:32 AM   in reply to Paul Gauci
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    Hi Paul,

     

    Try refrying the PDF by printing the PDF to Adobe PDF printer and create another copy of it. I am assuming that this PDF is from a third party PDF producer. You can check this from File Menu-> Document Properties -> PDF Producer and Manufacturer.

     

    Feel free to let us know the results.

     

    ~Sandeep V.

     
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  • Paul Gauci
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    2. Paul Gauci,
    Jun 1, 2012 1:21 PM   in reply to Sandeep V.
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    Sandeep

     

    Thanks for your reply.

     

    I have started experiencing this problem in files printed by Acrobat X Pro. After going through the adding headers/footers mode, the file goes into the 'Not Responding' mode and all I get would be a blank window.

     

    Paul

     
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  • Sandeep V.
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    3. Sandeep V.,
    Jun 1, 2012 5:45 PM   in reply to Paul Gauci
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    Would you be willing to share any sample file with us? Can't really comment what's happening with it. Do you have 10.1.3?

     
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  • Paul Gauci
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    4. Paul Gauci,
    Jun 2, 2012 2:14 AM   in reply to Sandeep V.
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    Yes I can send you the file that I was working on over the past two days. Where can I send it please?

    Yes I use the 10.1.3 version.

     

    I should also point that I am facing the same problem when using the Bates Numbering feature

     

    Thanks

     

    Paul

     

    Message was edited by: Paul Gauci

     
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  • Sandeep V.
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    5. Sandeep V.,
    Jun 2, 2012 11:00 AM   in reply to Paul Gauci
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    Use the 'Advanced Editor' and attach it here. Click on Reply and you should get this option on right top corner. You can use Dropbox etc. if you prefer.

    AdvancedEditor.PNG

     
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  • Paul Gauci
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    6. Paul Gauci,
    Jun 2, 2012 12:19 PM   in reply to Sandeep V.
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    Sandeep

     

    The file can be retrieved through this link:

    http://dl.dropbox.com/u/68338767/ExistingA3.pdf

     

    It was printed from ACAD to PDF by my client and I then reprinted using X Pro. I needed to insert my own numbering system for these and other drawings. I first tried Headers and Footrs and then Bates Numbering. Both failed.

     

    Incidentally the week before last, I also tried using X Pro to print from ACAD to PDF (this was for a different project) and I could not get a proper print out. I had to resort to a third party package to obtain the print.

     

    Until I started experiencing these problems I was very happy with the X Pro performance.

     

    Thanks and Regards

     

    Paul

     
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  • Paul Gauci
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    7. Paul Gauci,
    Aug 9, 2012 12:52 AM   in reply to Sandeep V.
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    Sandeep

     

    I refer to my previous post (June 2) in which I sent you the file which was giving me problems.

     

    Frankly, I forgot about the issue as I did not need the 'Add Header and Footer' or the 'Bates Numbering' features.

     

    Well today, I needed the 'Add Header and Footer' feature and I am getting the 'Not Responding' message again. The file is frozen.

     

    I would be very grateful if I am given some guidance.

     

    Thanks

     

    Paul

     
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  • Paul Gauci
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    8. Paul Gauci,
    Aug 9, 2012 12:58 AM   in reply to Sandeep V.
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    Sandeep

     

    I refer to my August 9 post.

     

    The 'Add Header and Footer' feature worked just after I concluded my post. It would have taken about 5 minutes for the job to be done. The file consists of 16 'A3' sheets printed in CMYK to 1200 dpi.

     

    Should this length of time be expected?

     

    Regards

     

    Paul

     
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  • Paul Gauci
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    9. Paul Gauci,
    Aug 9, 2012 1:17 AM   in reply to Sandeep V.
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    Sandeep

     

    I must apologise for my apparent persistence.

     

    I refer to my earlier posts of today (Aigust 9):

     

    After waiting for 5 minutes to get my footer, I used the 'update' feature (I needed to move the footer by 2 millimeters).

     

    After another 5+ minutes' wait, the file simply crushed.

     

    Paul

     
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  • Dave Merchant
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    10. Dave Merchant,
    Aug 9, 2012 2:52 AM   in reply to Paul Gauci
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    I don't know if Sandeep has downloaded the file, but your Dropbox link has now expired so nobody else can run tests.

     

    Please note that while some Adobe engineers visit these forums there is no official monitoring of threads, so no guarantee that a particular question will be responded to.

     
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  • Paul Gauci
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    11. Paul Gauci,
    Aug 9, 2012 3:16 AM   in reply to Dave Merchant
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    Dave

     

    Thanks a lot for the update.

     

    I do understand that Adobe engineers are not to be expected to monitor or visit forums - but Sandeep did ask me to send him the file.

     

    I can send the file that I had problems with this morning should you or your colleagues wish to exmaine it or the issue in question. As I noted in my last post, Adobe crushed when I tried to update the footer in question. I then retried and it took about 10minutes for the footer to be inserted successfully.

     

    Regards

     

    Paul

     
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  • Dave Merchant
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    12. Dave Merchant,
    Aug 9, 2012 4:15 AM   in reply to Paul Gauci
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    It certainly shouldn't take that long to apply a HF layer.

     

    If you want to send me the file I can take a look and try to replicate the issue - private-message the download link if you wish to keep it off the public forums.

     
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  • Paul Gauci
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    13. Paul Gauci,
    Aug 9, 2012 4:51 AM   in reply to Dave Merchant
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    Dave

     

    Please download the file in question through this link: https://dl.dropbox.com/u/68338767/All%20drawings.pdf

     

    Thanks

     

    Paul

     
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  • Dave Merchant
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    14. Dave Merchant,
    Aug 9, 2012 6:54 AM   in reply to Paul Gauci
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    Hmm..

     

    It's a fiendishly complex file (hundreds of image fragments and thousands of paths) so Acrobat is struggling a bit to rebuild the object tree. The HF thread within Acrobat's code is not particularly high priority so while it's thinking about stuff you're certainly not hardware-limited.

     

    I've added, updated and removed a set of HFs using Helvetica on our Windows 7 testbed (core i7 @ 2.67GHz) and the progress bar took about 10-20 seconds, but on a couple of runs it did struggle to complete (unsure why yet, it's not a leak). Don't use Arial as the font, the ArialMT typeface is monstrous and Acrobat has to subset it (you'll see the progress bar die around 90%). Helvetica is a lot faster.

     
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  • Paul Gauci
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    15. Paul Gauci,
    Aug 9, 2012 8:07 AM   in reply to Dave Merchant
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    Dave

     

    This file is quite similar to the one that I had sent to Sandeep, in that it is a print of a complex CAD file.

     

    Are there any other fonts, in addition to Helevetica, that would not overload the system?

     

    Many Thanks and Regards

     

    Paul

     
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  • Dave Merchant
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    16. Dave Merchant,
    Aug 9, 2012 8:21 AM   in reply to Paul Gauci
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    Generally I'd stick to type 1 and small Truetype files rather than the Unicode monsters that come with Windows - look at your fonts folder in 'details' view and you'll see how horrendous ArialMT Unicode is compared to the rest.

     
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