When using the commenting module on a product page, is it possible for the customer who submits the comment to receive a workflow notification that the comment was approved and published ?
Here's what I've tried and failed at doing.
1. Set up a workflow and ticked the box that says "Send workflow message to customer"
2. Then under module > comments > manage comment rules, only logged in users can publish a comment and that the above mentioned workflow is triggered.
Not sure if there's a bug, but those internal users in the workflow are NOT notified
Wonder if anyone has tried this before ?
Europe, Middle East and Africa