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jfrancis
jfrancis
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Why Must I License and Activate Every Single Day?

Aug 9, 2012 12:05 AM

Every day I'm told I'm at 24 days left on a trial, or -1 days left and asked to sign in and license.

 

Which I do.

 

Same thing happens next day.

931 Views   10 Replies   Latest reply: jfrancis, Aug 25, 2012 8:31 PM
 
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  • P_Jim
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    1. P_Jim,
    Aug 9, 2012 10:21 AM   in reply to jfrancis
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    I am experiancing a similar issue after a compleate unistall and reinstall of disks bought directly from Adobe..
    See:
    http://forums.adobe.com/thread/1047047

    please let me know if you hear anything.

     
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  • jfrancis
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    2. jfrancis,
    Aug 21, 2012 1:55 PM   in reply to P_Jim
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    I was on Day 12 yesterday. Day 11 today.

     

    Although sometimes I'm on Day -1, and sometimes on Day 32000

     

    If I dismiss the screen I still get to run the software, but this nagging is getting old fast.

     
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  • P_Jim
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    3. P_Jim,
    Aug 22, 2012 9:08 PM   in reply to jfrancis
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    What brand wifi/router are you using?

     
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  • jfrancis
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    4. jfrancis,
    Aug 22, 2012 9:20 PM   in reply to P_Jim
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    Time Warner, but when I disabled Avira Antivirus 2012 and licensed the software it seemed to finally make the problem go away for me.

     
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  • JonWalks
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    5. JonWalks,
    Aug 23, 2012 1:06 AM   in reply to jfrancis
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    +1 annoying yes.

     
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  • P_Jim
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    6. P_Jim,
    Aug 24, 2012 1:17 PM   in reply to jfrancis
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    So let me get this strait; you are not using a router at all. Your computer is directly connected to your time warner modem and it has no brand name for the modem either?

     
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  • David__B
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    7. David__B,
    Aug 24, 2012 2:09 PM   in reply to P_Jim
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    I've seen the products reverting to trial with incorrect number of days remaining happen before but launching the Adobe Application Manager should now update to latest version and correct the issue. See this document and the Additional details section.

     

    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

     

    You should be able to just launch the Adobe Application Manager via the Start Menu (Windows) or alias in the Applications folder (Mac)

     

    -Dave

     
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  • jfrancis
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    8. jfrancis,
    Aug 24, 2012 2:44 PM   in reply to P_Jim
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    Time Warner supplied a router. It's a Netgear.

     
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  • P_Jim
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    9. P_Jim,
    Aug 25, 2012 6:23 PM   in reply to jfrancis
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    jfrancis,

    Ok scratch that. I was looking for commonalities there between our issues. I am using a Linksys WRT54G connected to a Motorola SB5101 on Cox. You may be on to something with the anti-virus. I disabled mine for Licensing and it worked a while for me (for about a restart and a day). Please repost if the dreaded trial comes back.

     
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  • jfrancis
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    10. jfrancis,
    Aug 25, 2012 8:31 PM   in reply to P_Jim
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    so far so good, still, at my end.

     
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