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Installing

Guest
Aug 09, 2012 Aug 09, 2012

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Hello  i am useing windows 7  and   explorer9

as an example when i click on bbc i play and try and watch any thing it says  i need to install abode flash player .

when i try to down load flash player it tells me i have a newer version .

what am i doing wrong  please  i am a private user and this is my home computer 

Many thanks 

john  Johnston 

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LEGEND ,
Aug 09, 2012 Aug 09, 2012

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Adobe Employee ,
Aug 09, 2012 Aug 09, 2012

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Moving this discussion to the Installing Flash Player forum.

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Adobe Employee ,
Aug 09, 2012 Aug 09, 2012

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Hello,

Welcome to Adobe Forums,

Use Flash Player Uninstaller to remove Adobe Flash Player completely :

http://download.macromedia.com/get/flashplayer/current/support/uninsta ll_flash_player.exe

Once Flash Player uninstall successfully, then you can download Adobe Flash Player 11.3 from http://get.adobe.com/flashplayer

Thanks,

Vikram

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