Photoshop CS3 Extended
Windows 7 with all updates current
Error message on load 'could not initialize Photoshop because of a program error'
intel core i5
16 GB RAM
148 GB free on drive C
698 GB free on Drive D
465 GB free on drive E
465 GB free on drive F
2 DVD-R drives
All updates to Photoshop were installed last time I ran it with no problems.
No new hardware has been installed since.
Installed Classic Shell since last use, so I uninstalled it but the error persists.
Installed Diet Tracker but they don't interfere with each on on the system at home so I know there's no problem there.
Nothing else installed except Windows updates.
I tried restoring back to the last time I used it . . . still got the error, so undid the restore.
I tried repairing Photoshop . . . no change.
I uninstalled Photoshop, rebooted, installed Photoshop. it loaded slower then and the last thing I saw load was plugins then something about Python and then the error again.
When I try to open the program, it goes so fast that I can't see what's loaded and where it stops now.
I searched for like problems . . . found one that they found was caused by a sound driver on an ASUS board but it was different. I tried rolling back the sound driver anyway and it didn't fix it so I updated it again. There was a reference to check the Event Viewer which I know nothing about but I tried it anyway . . . found nothing.
Any help will be appreciated or if you know a way to debug the load or slow it down to see what it's trying to load please clue me in. Thank you for any help.
Noel Carboni wrote:
…The last version I know of that couldn't deal with big disks was 7.0…
Glad you cleared that up, Noel. I thought it was a Windows thing.
Off topic: you're up already and I'm still up.
Uninstalling does not remove the preferences files.
To re-set preferences, hold down Control+Alt+Shift as you launch Photoshop and keep those keys down until presented with a dialog box allowing you to delete preferences. Fresh new prefs will be created.
This kb note is specific to CS3.
OK; appears to be updated to date . . . but it didn't solve the problem. Thank you Maybe it just doesn't like Win 7 anymore than I do . . . but I don't understand why it would work so long and then quit.
Still getting the error message.
Perhaps you got a bum display driver update via Windows Update.
What video card do you have and what's your display driver version?
It might also help if you would go into Help - System Info... in Photoshop, copy the data you find there, and post it here (blank out the serial number info if you prefer).
O, OK . . . didn't solve the problem anyway. I am sorry I can't figure this out on my own instead of taking up everyone else's time. Downloading and installing 12.6
New driver installed but this did not resolve problem; still getting the error message when trying to load the program
FIRST!!! I want to thank everyone for your help . . .
While waiting for another idea, out of casual curiosity because I hate Win 7, I right clicked the ocn for PS and checked the list of options. Since this was a reinstall, I clicked on the Troubleshoot Compatibility out of curiosity . . . got a choice to Try recommened settings or Troubleshoot programs; I clicked on the 'Try recommended settings' . . . it came up with recommendation of XP Pro setting and I clicked on it and up came PS and installed some more stuff.
I am sure this can't be the right answer or it would have never worked in the original install, but it worked for the re-install and that gets me up and running for the time being . . . now to further test and make sure it's working right.