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R80o
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"There is no disk in the drive. Please insert a disk into drive D:"

Aug 3, 2012 11:12 AM

Tags: #cs5 #help #windows_7

Hello,

 

I'm having a dialog box pop-up showing "There is no disk in the drive. Please insert a disk into drive D:" whenever I try to open any of the CS5 applications. This occurs most often with Photoshop and Acrobat. If I click "Cancel" several dozen times the dialog box will go away and I can proceed to using the programs.

 

This only happens when I use an Adobe product.

 

Any ideas how I can correct this problem?


Thanks,

Mark

781 Views   2 Replies   Latest reply: R80o, Aug 9, 2012 12:59 PM
 
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  • Mylenium
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    1. Mylenium,
    Aug 3, 2012 11:29 PM   in reply to R80o
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    Your software was never properly installed and the programs are attempting to run a "post-install install". This can happen when you serialize trial versions and additional components become avialable that were not included in the trial due to licensing restrictions. The simpel answer is: Insert that disk, run as admin and let it do its thing. Otehrwise consider using the Creative Suite Cleaner Tool and starting over.

     

    Mylenium

     
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  • R80o
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    2. R80o,
    Aug 9, 2012 12:59 PM   in reply to Mylenium
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    Thanks for the heads up Mylenium. I'll give it a try.

    Best,

    Mark

     
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