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Photoshop errors

Aug 9, 2012 1:14 PM

Tags: #error #installation #photoshop_64_bit #photoshop_32_bit

I've been trying to install CS5.5 Design Standard on a couple XP machines (SP3). I've had no problems on a number of other similar machines using the batch scripts I wrote, but the suite refuses to install on 2 computers. I can get Acrobat on okay using the batch script, but the script for Photoshop, InDesign, and Illustrator fails. I then tried installing those 3 manually as I have done on other machines successfully, but for these 2 it will only install InDesign, Illustrator, and all the extras that come with them. Photoshop refuses to install.

 

There errors I get are as follows. It seems that it's trying to install as 64bit on a 32bit OS even though I don't even get a 64bit option when selecting the applications to install. I *do* get those options when installing on Win7 64bit, so this is baffling. Any thoughts? I can't seem to force this to install!

 

Thanks

 

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 3 error(s), 5 warning(s)

WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core  {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:

                Family: Photoshop

                ProductName: Adobe Photoshop CS5.1 Core_x64

                This parent relationship is not satisfied, because this payload is not present in this session.

ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:

                Family: InDesign

                ProductName: Adobe InDesign CS5.5 Icon Handler x64

                MinVersion: 0.0.0.0

                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                Removing this dependency from list. Product may function improperly.

WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:

                Family: Adobe Web Suite CS5.5

                ProductName: Adobe Media Encoder CS5.5 X64

                MinVersion: 0.0.0.0

                This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

                Removing this payload from the dependency list.

WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.

WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

ERROR: DW020: Found payload conflicts and errors:

ERROR: DW020:  - Adobe InDesign CS5.5 Application Base Files depends on Adobe Linguistics CS5.5 to be installed.

FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

---------------------------------------------------------------------- ---------------

 

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