Good Day All,
I have been using inDesign since it started and have never come across this problem. I have a file that I intially created in CS4, converted to CS5 and now CS5.5. I have been trying to convert it to an IDML file and EVERYTIME it hangs and freezes. It actually produces a file but non-useable. I have been struggling with this for the last two days.
removed cache recovery files
looked at all styles to ensure optical kerning wasn't on (seems like a common problem)
rebuilt the file and renamed it
replaced Adobe Garamond Pro with Garamond Premier Pro
tried it on another machine
I am using Windows 7 Ultimate with CS5.5 the document is about 11 pages long and packaged and zipped is 34.0Mb
I am starting to pull my hair out here!! Any help would be GREATLY appreciated.
Try exporting half the pages at a time, then half of the half that fails, and so on until you get to the page that has a problem, then dlete half the objects at a time until you isolate what is causing the problem.
Awesome!! I have isolated the issue but not sure how to fix it. I have used two Illustrator artboards on pgs 9 and 10 of my document and thatis where the problem lies. I have expanded all vectors in Illustator as well and I am still experiencing the issue. I have even trie to export each vector as a .tiff and still doesn't work
Saved as separte .ai files 300dpi cmyk fully expanded and still same error. Also tried as seperate .tiff files. I then took it one step further and removed the images all together and still got the same error. This is frustrating
No. Currently on the page from back to front is;
B-master with page number and indesign vector assets
page title text frame with paragraph style
body text frame with two paragraph styles
two image frames
pull quote text frame with two paragraph styles
This is getting bizzare...
Hey Peter. I'm having a similar problem that I'm pretty sure is caused by a corrupt JPEG. I can't even delete the JPEG. InDesign crashes everytime after giving me an error (Error code: 3). I can't export to IDML, though I have been able to save all my text (over 100 pages) by exporting to PDF without any images. I've refreshed preferences, deleted recovery files, and everything else I can think of. I've had this problem with some of the images before and simply deleted the corrupt file and placed a new PSD in place of the corrupt JPG, but, for some reason, I can't get passed this one image. Everytime I scroll down to the page with the bad image, I begin to get error after error. I can't select it to delete it. Very frustrating. Any help is greatly appreciated.
No promises, but a couple of things you can try...
Open as a copy. Sometimes this works.
Delete or move the offending jpg from it's current location so it becomes a missing link. Rather than trying to select it on the page, select it in the links panel and relink. (you can even try this without making it missing).
Thanks for the reply, but it didn't work. I tried to move the jpg but as soon as I get to that page or click on it in the links panel, I automatically get an error code: 3 message and then the software just cascades from there. When I try to relink the graphic in the links panel nothing happens. I even get an error when trying to unembed the graphic. I've tried just about everything. I'm think that if maybe I could just delete that entire page without actually looking at the page, I may be able to recover the rest of the document. This has been one of the biggest headaches I've ever had to deal with as far as software goes and I deal with it every day (I'm a developer). Any other suggestions are more than welcome.
Oh, and I wasn't sure how to "open as a copy." I made a copy of the file and tried to open it but it reacted the same as the original. Perhaps I misunderstood your meaning?
Thanks again for your help.
I can't say I find that surprising. I think you have some serious file damage. Open as a copy is one of the radio button options in the File > Open... dialog.
If you have a Windows machine available, you can try this: Adobe Community: Program for restoring corrupted InDesign documents (for Windows only) or you can send me a Private Message (click my name to go to my profile) and I can send you directions for sending the file to me and I'll try the tool for you, but it's also a long shot. Markzware has a file recovery service you should consider if the cost to rebuild will be more that $200: Bad InDesign or Quark File Recovery Submission Form
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