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dareis956
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I have elements 9

Aug 9, 2012 6:41 PM

I have elements 9.  I received directions and unloaded the Inspiration Browser.  Now I cannot download the new browser.

211 Views   2 Replies   Latest reply: 99jon, Aug 10, 2012 2:25 AM
 
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  • photodrawken
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    1. photodrawken,
    Aug 9, 2012 6:48 PM   in reply to dareis956
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    See this Adobe troubleshooting document:

    http://kb2.adobe.com/cps/408/kb408669.html

     

    Ken

     
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  • 99jon
    10,084 posts
    Jan 6, 2010
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    2. 99jon,
    Aug 10, 2012 2:25 AM   in reply to dareis956
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    Try downloading and installing outside of the Organizer or Welcome Screen. Uninstall AIR and IB via the control panel. Then do ctrl+alt+delete and open the  processes tab in task manager. Highlight any running Adobe application or process and end it. Use the link below and it will install both IB and AIR.

     

    N.B. when using with Premiere Elements on Windows 64 bit systems, the inspiration browser needs to be installed in both locations C: Program Files/Adobe and C: Program Files (x86)/Adobe

     

    Inspiration Browser Get Update Now

     
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