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clavin007
clavin007
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Case of the disappearing Acrobat X Pro Toolbars

Aug 7, 2012 11:40 PM

Hi all,

 

I have installed Acrobat X Pro together with CS6. Whenever I launch Adobe Acrobat X Pro, I don't happen to see any toolbars or menu bars on top. I have even uninstall and re-install again to no avail. I suspect it causing a clash with my graphics card, My graphics card specs is NVIDIA GeForce 9500 GS. I have updated the device driver as well.

 

However, the other Adobe CS6 products are doing fine. So what gives?

 

Here is the screen-shot taken :

 

screen_shot.jpg

Thanks for reading!

1923 Views   8 Replies   Latest reply: clavin007, Aug 14, 2012 6:36 PM
 
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  • prat_k
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    1. prat_k,
    Aug 8, 2012 8:18 AM   in reply to clavin007
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    Press the F8 on your keyboard and check it works for you.

     
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  • clavin007
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    2. clavin007,
    Aug 9, 2012 12:00 AM   in reply to prat_k
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    Hi prat_k,

     

    Thanks for your reply. May I know what does F8 achieve? Is it some kind of refresh? No offense, but I think this is a more deep-seated problem than just pressing F8.

     

    Strangely, When I was using Acrobat 9, it does not pose that problem. I felt by having Acrobat X Pro, it has much more problems than before.

     

    Regards,

    James

     
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  • Test Screen Name
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    3. Test Screen Name,
    Aug 9, 2012 1:41 AM   in reply to clavin007
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    F8 is shown as View > Show/hide > Toolbar items > Hide toolbars.

     
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  • abhishamster@gmail.com
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    4. abhishamster@gmail.com,
    Aug 9, 2012 1:42 PM   in reply to clavin007
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    Try this!

     

    Go to Edit > Preferences

    From Category select Page Display.

    Under Rendering Pane uncheck the option 'Use 2D Graphics accelerator'

    Then start Acrobat again.

     
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  • clavin007
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    5. clavin007,
    Aug 9, 2012 6:57 PM   in reply to Test Screen Name
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    Hi Test Screen Name,

     

    I have tried to press F8 but to no avail. In fact, I am going to post the screen shot here :

     

    screen_shot_f8.jpg

     

    I have tried a few times to press F8 but it does not seem to reveal the toolbar.

     

    Strange.

     


     
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  • clavin007
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    6. clavin007,
    Aug 9, 2012 7:00 PM   in reply to abhishamster@gmail.com
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    Hi abhishamster@gmail.com,

     

    I have tried according to your instructions, but it still does not work at all after restarting Acrobat a few times.

     

    Are there any other solutions?

     


     
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  • kgator
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    7. kgator,
    Aug 13, 2012 2:17 PM   in reply to clavin007
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    which tools are you looking for.  Adobe for some reason changed the tools to be on the side you can create a toolbar or show the navigation by right clicking any where on the menu, select page navigation and then show all page navigation tools.

     
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  • clavin007
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    8. clavin007,
    Aug 14, 2012 6:36 PM   in reply to kgator
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    Hi kgator,

     

    Well thanks for reading this. I have already managed to solve the problem of the disappearing toolbar. All you have to do is to right+click on the Acrobat application and under Compatibility > choose run this program Windows XP.

     

    Strange, it works after that.

     

    Cheers!


     
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