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Closed Captioning Spacing

Jul 25, 2012 6:24 AM

Tags: #spacing #adobe #spaces #presenter #caption #closed

Hi there,
I am currently using adobe presenter 7.0 and my slides notes (closed captioning) look fine in the powerpoint mode, but when I publish, sometimes the words do not include a space.  They look the way they should in ppt and I have also performed a spell check.  Why is this combining some of the words and what can I do to fix it?

 

ccspacing.jpg

772 Views   8 Replies   Latest reply: powerpellet, Aug 9, 2012 8:15 PM
 
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  • Jorma Jennings
    1,249 posts
    Jul 5, 2007
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    1. Jorma Jennings,
    Jul 25, 2012 9:24 AM   in reply to powerpellet
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    Are you on version 7.0.6 or 7.0.7? If so start by upgrading to one of those two versions. 7.0.6 can be achieved by using the update feature in the Help menu of Presenter, and 7.0.7 can be achieved by using the updates found at, http://www.adobe.com/support/downloads/product.jsp?product=153&platfor m=Windows, and the instructions found at http://helpx.adobe.com/presenter.html

     

    With that done, you may try experimenting with publishing the presentation from a PPT file instead of a PPTX (or PPTX instead of PPT), and see if that helps resolve the problem.

     
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  • powerpellet
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    2. powerpellet,
    Aug 9, 2012 11:25 AM   in reply to powerpellet
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    Currently I have 7.0.6 build 7604; I am going to try running  7.0.7.  Hopefully this will work.

     
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  • Jorma Jennings
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    3. Jorma Jennings,
    Aug 9, 2012 11:54 AM   in reply to powerpellet
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    And, since that post, you can also try upgrading to Presenter 8, and see if that makes a difference.

     

    Let us know if it does get resolved.

     
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  • LMoffittt
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    4. LMoffittt,
    Aug 9, 2012 12:19 PM   in reply to Jorma Jennings
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    perhaps a bug related issue?

     

    for free? 

     

    Shoud I go to 7.06 or 8?

     
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  • Jorma Jennings
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    Jul 5, 2007
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    5. Jorma Jennings,
    Aug 9, 2012 12:23 PM   in reply to LMoffittt
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    You can go to 7.0.6 or 7.0.7 for free. Presenter 8 is a paid upgrade.

     

    I'm not aware of this being a bug in 7.0.5, but it certainly could have been. I would go to 7.0.6 and see if the issue is fixed. Also try the PPT instead of PPTX trick. Then if that doesn't work, I'd try 7.0.7.

     

    You can always try the Trial versio of Presenter 8, but you would have to uninstall Presenter 7 to do that.

     
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  • LMoffittt
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    6. LMoffittt,
    Aug 9, 2012 1:09 PM   in reply to Jorma Jennings
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    do you have specific reasons why not 7.7?

     
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  • Jorma Jennings
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    Jul 5, 2007
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    7. Jorma Jennings,
    Aug 9, 2012 1:12 PM   in reply to LMoffittt
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    Because it requires an uninstall and reinstall. So going to 7.0.6 is an easier step to start with, and I prefer to start with the easy stuff!

     

    However if you are working with Connect 8.1 or newer, then you should be on 7.0.7 anyhow, as it is required to work propperly in live meeting rooms.

     
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  • powerpellet
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    8. powerpellet,
    Aug 9, 2012 8:15 PM   in reply to Jorma Jennings
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    Hi there,

    I did upgrade to the 7.0.7; however, I am now running into screens duplicating on top of each other.  Any ideas?

     
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