One of our customers gets since three weeks the error: "Die Illustration kann nicht gespeichert werden" I guess it is in english: the illustration can't be saved.
This only happens with one font "Frutiger LT Com".
This happens on all workstations (Win XP).
There were no changes in the enviroment (no Win-updates, no Adobe-updates).
Reinstalling the font (didn't help)
Deinstalling the AntiVirus-Software (didn't help)
Reinstalling the whole CS3-Suite (didn't help)
We tried the font on a CS5 on another customer without any problems.
The error occours only in illustrator, not on other products of the CS.
Can anybody help me.
You may try to clear the font caches; instructions may be read here:
Europe, Middle East and Africa