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Illustator CS3 - "die Illustation kann nicht gespeichert werden" / the illustration can't be saved

Aug 10, 2012 3:05 AM

One of our customers gets since three weeks the error: "Die Illustration kann nicht gespeichert werden" I guess it is in english: the illustration can't be saved.

 

This only happens with one font "Frutiger LT Com".

This happens on all workstations (Win XP).

There were no changes in the enviroment (no Win-updates, no Adobe-updates).

 

We tried:

Reinstalling the font (didn't help)

Deinstalling the AntiVirus-Software (didn't help)

Reinstalling the whole CS3-Suite (didn't help)

 

We tried the font on a CS5 on another customer without any problems.

 

The error occours only in illustrator, not on other products of the CS.

 

Can anybody help me.

 

Thanks

Marc

 
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