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sday425
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Trouble Creating PDF in Windows 7 64-bit

Aug 9, 2012 2:33 PM

Tags: #installer #adobe_pdf_printer #acrobat_distiller_printer #repair_mode #error_1334 #directories.acrodata

When right clicking a word document and choosing to convert to PDF the following error message pops up.  Unable to find "Adobe PDF" printer or "Acrobat Distiller" printer.  Do you want to run the installer in repair mode? Yes/No?  I go ahead and say yes, then it tries reinstalling it but fails with the error message "Error 1334 The file 'directories.acrodata' cannot be installed because the file cannot be found in cabinet file Data1.cab.  I am using Adobe Acrobat X standard edition on a Windows 7 64-bit machine

 
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  • Currently Being Moderated
    Aug 10, 2012 8:22 AM   in reply to sday425

    What version of AAX and is the WORD a 32-bit or 64-bit version? There are a lot of compatibility issues on 64-bit machines and it may be that you need to update AAX before trying to do anything. Currently AAX is up to 10.1.3.

     
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