Adobe Community: I can't find my serial number anywhere

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1. pixeokoen,

Aug 6, 2012 1:11 AM in reply to Sara987654321

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For some reason, my Cloud products are suddenly asking me for a serial too...

What's up with that?!

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2. schoups,

Aug 6, 2012 7:38 AM in reply to pixeokoen

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same for me, and after hours on the phone no one knows the answer

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3. schoups,

Aug 6, 2012 7:38 AM in reply to pixeokoen

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and also, no one seems to reply to these posts either.

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4. Sara987654321,

Aug 6, 2012 2:30 PM in reply to schoups

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Yeah I did the live chat thing, and he said I didn't need a serial number for the Cloud. He sent me a link and somehow downloading it from the link he sent me worked... I'll try to find that link again he sent to me and give it to you.

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5. schoups,

Aug 10, 2012 9:13 AM in reply to pixeokoen

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Good luck solving this...

I ended up having to uninstall all applications, and then use the adobe clean up tool, and then re-install, this did not help though, as I didn't know you can't open a previous version of an application, as the next time you launch a CS6 application, it gives you the trial has run out message error, and then you have to uninstall and re-install again. Ever since I stopped opening older versions, which I sometimes use for 3rd party plug ins that haven't been upgraded to CS6 yet, the problem has not re-occured.

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I can't find my serial number anywhere

Aug 5, 2012 4:53 PM

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