I have Photoshop Elements 5.0 (with the 5.0.2 update installed) on Windows 7 and for a while I couldn't get it to open, I'd click on the shortcut and the start-up window thing would open (the thing with the patents and 'registered to...' etc), but it would always stop responding when it got to "Scanning for presets". I found the solution to this problem on another thread, which was to delete the preferences file from the Photoshop folders. After doing this I can open the Editor again and it works perfectly right up until I stop working, then the next time I try to open the Editor I get the same problem, which can again be temporarily fixed by deleting the preferences file- so basially I know the problem is with the preferences.
I know I could just delete the preferences file every time I wanted to use Photoshop and it would only be a minor irritance but ideally I'd like to fix it properly. Does anyone have any ideas?
This is the Photoshop Elements Forum: http://forums.adobe.com/community/photoshop_elements
I'm Moving the thread for you.
Try running the compatibility tool. Choose Find & Fix problems under the Troubleshooting Heading via the control panel or see tutorial.
Your welcome and hopefully it will continue to work.
Usually just resetting the preferences file like you had already done clears a lot of problems, but once in a great while
the other files in that folder become corrupted, so i thought it would be worth a try.
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