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Hanzi52
Hanzi52 Calculating status...
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Sudden problems with importing

Aug 10, 2012 10:05 AM

LR 3.6 has worked OK before, but now stopped importing photos (jpeg and raw) from my cameras (Canon 5D Mk 3, Canon Powershot 100). Program goes to "does not answer" - status and must be closed. The problem seems to be similar in my Elements 8. Importing from my Canon G10, LR says that there is not preview available, but importing succeeds. All cameras import photos to Windows (7) or Picasa normally.

 

 

System:

Lightroom version: 3.6 [795620]

Operating system: Windows 7 Home Premium Edition

Version: 6.1 [7601]

Application architecture: x64

System architecture: x64

Physical processor count: 4

Processor speed: 2,6 GHz

Built-in memory: 8183,0 MB

Real memory available to Lightroom: 8183,0 MB

Real memory used by Lightroom: 412,4 MB (5,0%)

Virtual memory used by Lightroom: 410,4 MB

Memory cache size: 354,2 MB

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1680x1050

426 Views   4 Replies   Latest reply: Hanzi52, Aug 11, 2012 9:58 AM
 
Replies
  • Hal P Anderson
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    1. Hal P Anderson,
    Aug 10, 2012 11:54 AM   in reply to Hanzi52
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    People seem to have problems importing directly from Canon cameras. Try using a card reader instead. Or perhaps you could use Explorer or Finder to copy to the hard drive and import from there.

     

    Hal

     
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  • Geoff the kiwi
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    2. Geoff the kiwi,
    Aug 10, 2012 4:59 PM   in reply to Hal P Anderson
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    The 5DIII raws are not supported in Lr3.9 or Elelments 8.

     
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  • Hanzi52
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    3. Hanzi52,
    Aug 11, 2012 9:09 AM   in reply to Geoff the kiwi
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    Thanks, but the problem is not with raws. LR can´t import even jpg:s from a Canon 300 hs.

     
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  • Hanzi52
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    4. Hanzi52,
    Aug 11, 2012 9:58 AM   in reply to Hal P Anderson
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    Thanks. Importing from a card reader or from the camera works in Windows. Is seems to work also from the card reader in LR. LR recognizes all the cameras, but photos only from G10 and without previews.

     

    The camera brand cannot be the explanation, because importing has worked OK before this (for years in LR 2). I am reluctant to accept, that I cannot import photos to LR directly from the camera.

     

    Is it possible, that some importing settings are in wrong position or somehow corrupted?

     
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