Problems with installing Edge Preview.

[lgblom]

Hi, i have connect to Creative Cloud (1 year) and i try to install Edge Preview but it  didn't work. I got these message: I have search for trial version of Edge Preview but i didn´t found on computer for deleting. Hi, i have connect to Creative Cloud (1 year) and i try to install Edge Preview but it  didn't work. I got these message: Exit Code: 7 Please see specific errors and warnings below for troubleshooting. For example,  WARNING: DW020 ...  -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 0 error(s), 3 warning(s)  WARNING: DW020: {6A194458-D547-41DF-818D-637DE0C45886} Adobe Edge Preview 1.0.0.0 conflicts with: {11AC2863-B8A3-4EB0-9947-BF40D0513BEA} Adobe Edge Preview 1 1.0.0.0 Please uninstall these products, restart your computer and then run this installer again. WARNING: DW020: NOTE: Cannot set action to the payload {6A194458-D547-41DF-818D-637DE0C45886} Adobe Edge Preview 1.0.0.0 as conflicting payload is installed. WARNING: DW020: {6A194458-D547-41DF-818D-637DE0C45886} Adobe Edge Preview 1.0.0.0 conflicts with: {11AC2863-B8A3-4EB0-9947-BF40D0513BEA} Adobe Edge Preview 1 1.0.0.0 Please uninstall these products, restart your computer and then run this installer again.   What to do? Best regards L G Blom

[David__B]

Hi Lhblom,

I would check to see if there is an option to uninstall Edge Preview in

Control Panel > Programs and Features (Vista/Win 7) or Add/Remove Programs (XP)

Applications > Utilities > Adobe Installers (Mac)

After uninstalling try running the installer again

-Dave

[lgblom]

Hi Dave,

thanks for your annswer but i cant find any uninstaller for Edge Preview there.

What to do?

Best

L G

[Jeff A Wright]

Lgblom which operating system are you using?  Where exactly did you look for the uninstaller?

[lgblom]

Hi Jeff,

i use Mountain Lion 10.8.1 and i search in Spotlight för Edge Preview.

L G