I just purchased Creative Cloud. I'm downloading Photoshop CS6 on a Windows 7 machine with a network cable connection through teh Adobe Application Manager. The download is currently at 112% and still climbing. The same thing happened with InDesign CS6. I downloaded Muse in the same way with no issues at all.
Is anyone else running into this? Any thoughts?
I have not seen this reported. You can however download and install the trial. Once the trial is installed you will want to choose the option to License this Software and enter your Adobe ID tied to your Creative Cloud subscription.
I would be curious to know which version of the Adobe Application Manager you have installed. Are you using Windows 7 64-bit or 32-bit?
That is strange. Can you please check the version of the Adobe Application Manager which you have installed? You can locate it in Program Files(x86)\Common Files\Adobe\OOBE. Once there if you can please get properties on PDapp.exe and select the details tab. If you can please post what you locate under the Product Version category.
I'm having the same problem and have been unable to install cloud apps via the app manager on two separate machines, both fresh Windows 7 64-bit installs with PDApp version: 6.2.112.0
Installing all apps as trial then manually licensing is tedious at best.
Has there been any further resolution to this?
I have version 7.0.0.62
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Crissy Nolen CPMC
Director of Marketing | Houston
Direct +1 281 269 3446 | Mobile +1 281 221 6016
Main +1 281 494 4769 | Fax +1 713 986 4420
Please try downloading the trial, you can find the InDesign trial at http://www.adobe.com/cfusion/tdrc/index.cfm?product=indesign, once you have installed the software you can choose the License this Software option. This will allow you to enter the Adobe ID tied to your subscription.
Thanks – will do – hopefully that will work – but that link you sent doesn’t work
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Crissy Nolen CPMC
Director of Marketing | Houston
Direct +1 281 269 3446 | Mobile +1 281 221 6016
Main +1 281 494 4769 | Fax +1 713 986 4420
Yea we are having some server issues at the moment. You might try it again in an hour. The URL looks accurate and I grabbed it from our trial page at http://www.adobe.com/downloads/?promoid=JZEFS.
It’s now happening when I tried to download photoshop ☹
Would it be easiest to try to download the cs6 master collection trial? This is getting so frustrating. I rely on adobe products at work. I can’t even edit documents I’ve created at the moment…
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Crissy Nolen CPMC
Director of Marketing | Houston
Direct +1 281 269 3446 | Mobile +1 281 221 6016
Main +1 281 494 4769 | Fax +1 713 986 4420
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