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jenranhank Calculating status...

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download not working

Aug 10, 2012 11:02 AM

Took 4 hours to get to 98% download of After Effects when it errored out with "Can't complete install please close Adobe Bridge. Cancel, Retry".

Bridge was not running. Nothing beside the download was running. Now it's restarting from the beginning?!! Why doesn't it restart from where it left off like Apple products do?

380 Views 2 Replies Latest reply: jenranhank, Aug 10, 2012 4:29 PM

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1. David__B,

Aug 10, 2012 4:17 PM in reply to jenranhank

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Hi Jenranhank,

I wondered if this might be helpful?
http://helpx.adobe.com/creative-suite/kb/error-installation-cannot-con tinue-bridge.html

-Dave

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2. jenranhank,

Aug 10, 2012 4:29 PM in reply to David__B

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Hey, Thanks!
Yes - your message reminded me that the error did say "close adobe bridge" or something to that effect.
I didn't think I had it running but I will try the steps provided in the link you sent when I try again.
Thanks again. I really appreciate the response.

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download not working

Aug 10, 2012 11:02 AM

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