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Progen1
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install failure

Aug 11, 2012 6:39 AM

My install of photoshop 10 elements failed to install when I ordered the trial version of the bundle of photoshop and premier 10 elements.  Now how can i get it?

249 Views   3 Replies   Latest reply: Jeff A Wright, Aug 13, 2012 1:31 PM
 
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  • Mylenium
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    1. Mylenium,
    Aug 11, 2012 10:02 AM   in reply to Progen1
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    And exactly what is happening? Error messages? What operating system and computer? You need to be more specific.

     

    Mylenium

     
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  • Progen1
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    2. Progen1,
    Aug 11, 2012 11:08 AM   in reply to Mylenium
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    The install failed before anything was installed.  I think i lost my internet connection.  I just need to know how I can access the load for Photoshop Elements 10, so that if I buy it, it is part of the bundle pricing offered when you download Photoshop and Premier together.  I have the Premier download now.  Not the Photoshop one.

     
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  • Jeff A Wright
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    3. Jeff A Wright,
    Aug 13, 2012 1:31 PM   in reply to Progen1
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    You can locate your purchased download by following the steps listed in http://forums.adobe.com/thread/1006208?tstart=0.

     
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