I joined Adobe Creative Cloud yesterday. I own Creative Suite CS4 which I purchased from Adobe. I was approved for the 29 dollars a month. My downloads went fine except I have the trial products.
How can I resolve this?
When you say you have the trial products I wasn't quite sure what you meant?
Are all your CS6 products launching in trial mode?
Please install the latest version of the Adobe Application Manager from here:
After installing that you might need to convert the trials to be licensed as part of your Creative Cloud membership using the "License This Software" option shown here:
If you are still having difficulties after going through these or this is not quite what you meant please follow up
I resolved the problem using chat. The sign up process never completed. During the sign up process, a screen comes up that asks you to begin before completing the creative cloud purchase. I hope this helps you out. I went back in canceled the purchase, then repurchased, skipped the start step and completed the purchase. Purchase is not complete until you have an Adobe order number.