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RockSockDoc
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How to find out WHY Flash Player 11.2.202.236 plugins crash in Firefox ESR 10.0.6 on 64-bit Linux

Aug 11, 2012 9:07 AM

Tags: #flash #crash #firefox #plugin #linux #container

Flash crashes dozens of times a day and I am trying to figure out WHY.

 

I have the recommended latest player & browser for my operating system.

 

The only diagnostic information I have is that the crashes seem to occur when a few tabs are open with videos loading in them and when any one video is closed, flash then locks up the browser for about 30 seconds, and then ALL the videos that were loading in separate tabs are dumped & say that the plugin crashed.

 

Details about the system from http://helpx.adobe.com/flash-player.html

1. Flash player version: 11.2.202.236

2. Operating System: Linux 2.6.32-279.2.1.el6.x86_64 (64-bit)

3. Browser: Firefox Firefox ESR 10.0.6

 

This is the correct set of components.

Debugging, I've modified the about:config dom.ipc.plugins.timeoutSecs to any value of 10 seconds to 45 seconds (the default), but it doesn't seem to make a difference in the number of crashes.

 

Any idea how to get more diagnostic information?

 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Aug 13, 2012 10:12 PM   in reply to RockSockDoc

    Asking our Linux expert for ideas...

     
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  • Currently Being Moderated
    Aug 15, 2012 12:15 AM   in reply to RockSockDoc

    RockSockDoc wrote:

     

    I'm not sure what that means to 'ask our Linux expert' ...

    What Chris meant that he's going to ask their Linux expert.  Just sit tight...

     
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  • Currently Being Moderated
    Aug 15, 2012 1:00 PM   in reply to RockSockDoc

    our linux experts have long gone, but we hope to be a stop gap in the mean while...

     

    the first suggestion woud to uninstall nspluginwrapper, which you have already done. it is not needed when you are using a 64-bit browser and flash player plugin.  it actually causes instability when installed.

    the scond suggestion would be to disable hardware acceleration.

    1. right-click flash content
    2. in the first tab, unselect the checkbox "enable hardware acceleration"

     

     

    i'm not able to suggest any troubleshooting tips...  if you have reproducible steps for a crash, it would be best to enter them in our external bugbase @ http://bugs.adobe.com.  the only problem for linux is that development has stopped on that platform with Flash Player 11.2.  the pepper implementation will be available in the future and will work on browsers that support it, which would be chrome to date. 

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Aug 15, 2012 6:13 PM   in reply to libflashplayer.so

    libflashplayer.so is being modest, he's definitely my Linux expert

     
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