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choreo
choreo
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Un-Install Photoshop CS6/Re-Install

Aug 11, 2012 2:25 AM

I am starting to get some weird behavior in Photoshop CS6 the past couple weeks.

 

I purchased my CS6 Design Suite Upgrade through the Adobe Store and it was a Download (vs CD set). Is there anything I can do?

324 Views   4 Replies   Latest reply: choreo, Aug 11, 2012 1:52 PM
 
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  • station_two
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    1. station_two,
    Aug 11, 2012 2:44 AM   in reply to choreo
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    Log in to your Adobe account, then go to My Orders and look for your recent purchase there.  There will be a link there to download the install all over again.

     

    Use the Adobe Uninstaller, of course, to remove your current installation.

     
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  • station_two
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    2. station_two,
    Aug 11, 2012 2:45 AM   in reply to choreo
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    …and, for goodness sake, burn the installer to a DVD this time.

     
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  • Noel Carboni
    21,000 posts
    Dec 23, 2006
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    3. Noel Carboni,
    Aug 11, 2012 9:32 AM   in reply to choreo
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    Perhaps before reinstalling you should try resetting your Photoshop preferences to defaults.

     

    Press and hold Control - Shift - Alt (or Command - Shift - Option) immediately upon cold-starting Photoshop.  If you're quick enough it will prompt you to confirm deletion of your current settings.

     

    Reinstalling will NOT reset these settings.

     

    -Noel

     
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  • choreo
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    4. choreo,
    Aug 11, 2012 1:52 PM   in reply to Noel Carboni
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    Tried that already... no luck here.

     
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