I am trying to use the direct download for Mac. I tried the trial download with the Adobe downloads assistant, and that failed. It gets to 2.08GB and freezes. My opperating system is:
Mac OS X Lion 10.7.4 (11E53)
Where did you initiate the direct download from? Are you utilizing the steps listed at http://prodesigntools.com/photoshop-elements-10-direct-download-links- pse-premiere-pre.html to initiate the direct download?
I believe so. And when I tried it again just now i get this error message:
You don't have permission to access "http://trials2.adobe.com/AdobeProducts/PRE/10/osx10/PremiereElements_1 0_WWEFDJ.dmg?" on this server.
Yes this is due to needing to set the cookie for the trial. The instructions on the page provide details on how to do this by first initiating a download of the Photoshop CS6 trial prior to clicking on the link.
okay, so how do I start over? Nothing is working. I followed the directions, but I must have missed something, because it is just freezing. No error, and I am certain it is not a connectivity issue.
Cancel your download and start from the top of http://prodesigntools.com/photoshop-elements-10-direct-download-links- pse-premiere-pre.html to set the cookie and then initiate your download. If you continue to experience difficulties then I would recommend contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Europe, Middle East and Africa