Adobe Community: Form data not saved

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1. Steve Werner,

Aug 11, 2012 4:06 PM in reply to Chris Belfield

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How are you viewing the form data. If you're looking at it in Safari, or Preview or Mail on a Mac or iPad, it won't be visible. View it in Adobe Reader for the Mac/Windows or Acrobat for Mac/Windows.

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2. Chris Belfield,

Aug 12, 2012 3:37 AM in reply to Steve Werner

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Hi Steve,

After having filled the form in "reader" on the IPad, and emailed the saved version, on opening the form in "reader" on the pc, the form data is not there. I've just realised that I have v9 of reader on the pc, might that be the issue?

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3. Steve Werner,

Aug 12, 2012 7:04 AM in reply to Chris Belfield

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It shouldn't make a difference.

It works for me. I don't have an explanation why it's not working for you. Maybe we'll have to wait for one of the engineers to peek in to the discussion.

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4. Dennis Griffin (Adobe),

Aug 16, 2012 2:36 PM in reply to Steve Werner

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Adobe Reader for iOS supports the AcroForm type forms that a user can create with Acrobat Pro, but not the XFA forms that are created with LiveCycle. There are technical reasons for this, but they are long, detailed, and won't help resolve your question.

From your description, this document may be a variety of PDF form known as a "Static XFA" form, which Adobe Reader for iOS doesn't yet support fully. If you send an example to adobereader-ios@adobe.com we can verify.

Dennis Griffin

Principal Product Manager

Adobe Reader for Tablets and Smartphones.

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5. Chris Belfield,

Aug 21, 2012 7:11 AM in reply to Dennis Griffin (Adobe)

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Thanks Dennis,

I think you've got to the bottom of the problem here. I have Acrobat Pro 8 and whenever I create a new form, it creates it in Livecycle, which works fine for Windows based applications.

Since your response I have now discovered that by using the, somewhat limited, form capabailities of Acrobat pro (without using Livecycle) I can achieve what I wanted to do, as they are fairly simpleistic forms.

Are livecycle forms likely to be suppported by IOS in the future so that xml data can be saved within the forms?

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6. Dennis Griffin (Adobe),

Aug 21, 2012 12:53 PM in reply to Chris Belfield

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The Reader and LiveCycle teams are looking into whether and how we can support XFA forms on the Mobile Reader, but we don't yet have a firm plan on when and how we'll be able to do so. I wish I could give you a better answer than that, but this is where we are.

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Form data not saved

Aug 11, 2012 9:51 AM

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