I keep having a problem where I cannot unmount my external hard drives while Photoshop is running. I have them unchecked in the System Preference for "scratch disks", so what else can cause Photoshop to use the external disks? It's a real drag having to quit Photoshop every time I want to move my laptop into another room.
(By the way, the only reason this disk is attached is it contains my music library, so no, I'm not opening files off that disk either.)
Photoshop shouldn't keep any links to disks where files have been saved. Even the recently used menu is careful not to keep things open and to tolerate volumes that are no longer available.
My only guess would be that a plugin, flash panel, or system routine is holding onto those disks.
It's possible that it could be a bug in one of our plugins (SFW, Gallery Effects, etc.) - but we haven't seen that behavior ourselves.
I have a Drobo as my image library. I thought it was weird when PS CS5 would wait for the Drobo to spool up (after it fell asleep) before it could perform certain tasks. This is odd because none of the files I have open are from the Drobo. This is also odd because my scratch disk is not located on the Drobo. At one point I did ask the Drobo to be my scratch as I was awaiting delivery of my SSD.
Is is possible that it's really Bridge and not Photoshop that's hanging onto files? Although I wasn't able to reproduce it with CS5 just now, in the past I have sometimes been unable to unmount a volume if Bridge was running. And if Bridge was set to open in the background in Photoshop preferences, it's possible that you might not realize that it was launched.
Just something else to check...
I would love to get to the bottom of this but to my knowledge Bridge is not running, but Lightroom is and it does access my files on the Drobo.
Where can I check to see if perhaps Bridge has been checked to auto-open?
Same issue here, and I don't have any third-party plugins, brushes, etc. In fact, it's a relatively new install of CS5 on a new machine. Of all the CS5 (production bundle) apps, only Photoshop seems to have this particular issue, and it's a pretty big pain having to close PS every time I want to eject/swap out a drive. (CS5 on Mac)
Same here with Photoshop CS5 Extended (from Design Premium.)
Third party plugins are Topa Denoise 5 (demo) and FontExplorer X Pro.
It just happened 5 mn ago. The volume I can't eject is a brand new hard drive I formatted two days ago, apart from a few audio files it's empty, so I'm 101% positive it has never contained any Photoshop related file. It's also unchecked in the Performance settings.
I experience the same issue on a regular basis—with both Photoshop CS5 and CS5.1. It's a standard install, no additional custom plug-ins, brushes, etc. My macbook mounts a TIme Machine backup drive when connected to a display and frequently requires me to quit Photoshop before I can eject the drive to move my machine. The backup drive has no other data on it. It's just backup.
My best guess is that the issue is related to fonts. Photoshop has prompted me in the past asking for permission to use/access fonts it's found on the backup drive—which I always deny. I assume when I open documents that have unrecognized fonts that it automatically searches for fonts on my machine to display things properly. I'm wondering now if it's still able to access those fonts. I don't see any other reason it would be running anything from the backup drive. I would rather it left my external drives alone.
MacBook Pro, OSX 10.6.8
Same issue here, fresh install of CS5 and no other data on the external disk. Scratch disk is not the backup drive, I'm not saving anything on it, all my Photoshop files go to another place. I never received any error or any font related permission question.
Why should it hold onto the Time Machine disk? Why Adobe doesn't answer that?
Same issue here. No files opened on the drive, drive not selected as scratch disk. No reason for it to be locking the drive, and yet I can't eject it without quitting Photoshop.
Also, my drive is not a Time Machine disk.
C'mon Adobe, you fix one thing and break another...
Discussion moved from the read-only forum.
One thing: did you use Camera Raw, or any Filter Gallery plug-in, or Save for Web?
Those use the Mondo framework, and this is known to create virtual memory files on the largest disks available (on the PC side, I'm sure, I would have to double-check on a Mac). This might explain the problem at hand.
I had the issue when I was not doing any operation on the file. It was open, no dialogs open, no command running at all.
Also, if this Mondo framework creates virtual memory files on disks other than the specified on the Photoshop preferences, is an issue that must be solved.
I have the same thing going since the moment I use Photoshop 12.1 from CS5.5 on Mac OS X 10.6.8.
This problem occurs with any harddisk connected. I have nothing on those harddisks I am using in Photoshop, not even fonts, just music and video. They also are not checked in preferences-volumes and I have no additional plugins, just standard install and I never use Adobe Bridge.
Always when Photoshop is running, when I want to eject a harddisk, it says its used by Photoshop and I have to quit Photoshop in order to eject.
This should just not be happening.
Anyone found a solution for this yet?
The "Mondo Virtual Memory" (or is it "Machine"?) framework (MVM for short) is internal to Photoshop, so yes, you are using it.
As far as I can see, this is a bona fide problem with Photoshop and Adobe has been reluctant/slow to acknowledge it. And it seems to be a cross-platform problem as well - on some systems Photoshop puts temporary files in the TEMP folder you have identified, and on others, it seems to put them wherever it wants to.
We hope this will be fixed in Photoshop CS6, which is just around the corner. Can we expect them to release an update to CS5.anything at this point? Seems unlikely.
Well, I for sure will never again buy any other update. It just gets all worse every time. As I am also tired of all the problems I have with other CS5.5 software, I am simply going back to CS4 now, which did not have all those problems.
But... but, if you don't buy another update, how will you know when it's fixed? Adobe is counting you to beta test this kind of stuff with each new version.
Yeah, I'm just bitter at this point. I've purchased the last three suites only to find they all have the same bugs, along with a whole new crop of their own. Adobe leaves the impression they're no longer interested in supporting the professional design community, but they sure don't mind charging for their broken wares as if they were still premium tools.
You know what, I just dont care anymore. Maybe they will have it fixed in CS6, but for sure there will be other faults that drive me even more crazy. And with the new price policy, following every step of updates is too expensive anyway. I have enough of it.
I totally agree that the there is more and more bugs in Adobe products. Each new version has only a few new "features" but also new bugs.
This is an unbearable situation and mostly it is because we are stuck with the software. There is no real options for Photoshop for example.
Why Adobe should do anything - we buy the next version anyway, right?
I wouldn't mind being a beta tester if it would have some influence to the actual product(s).
This "Photoshop CS5 using my external disks" is just one of the bugs that have been in the software for too long (this discussion has started over a year ago). I bet Adobe is aware about it.
Is there any site or discussion group that collects the bugs? Maybe if enough people would report the bug(s) it might have some effects.
Never say never.
Adobe figures you'll either be back when no system you have will run CS4 any more, or maybe you'll change your mind because of course you haven't yet seen whatever new "OMG I can't live without THAT" new gee whiz features they're going to be providing with Photoshop CS6.
Like it or not, their products do provide value to us lowly users. And we mustn't forget we DO get incredible prices (a few hundred bucks for a product that's the result of man-centuries of engineering development). For that we must take "commercial quality" over "perfection" and give up being able to have things developed for our particular individual desires.
comment, share, whatever... let's try this then :-)
Unfortunately, I don't believe Adobe's products are up to the standards of "commercial quality" anymore. I work with several publishers who continue to use CS3 simply because they've found CS5 unsuitable for deadline-driven production work. It's true Photoshop owns the market and has little to no competition, but I think many of us look forward to a time when that is no longer the case. And it's never a good thing when your best customers are rooting against you.
I don't question their will to innovate -- they truly have done some amazing stuff lately -- but I really question their commitment to production-quality software.
Competition may come slowly, but I think it will come eventually. Pixelmator is already doing a lot to replace the need for Photoshop among game developers and Web artists, and with luck, a new 800-pound gorilla will enter the professional-grade media market to help clean up the mess Photoshop and the rest of the CS suite have become.
Hmmph. I guess I really AM bitter about this.
For those still waiting for Adobe to fix this -- or at least acknowledge that the bug exists: Apparently, they responded last week in the thread mentioned above.
Thanks for sharing. My personal fix for this problem was: Going back to CS4. It also solved a lot of other things that annoyed me about CS5, mostly new "features" that could not be shut off.
I completely agree with your above posts. Adobe software is on a very low level regarding GUI user experience.
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