I made a file for a postcard using 1PMS color & bk in ID6. When i exported to make a pdf - all looks fine.
when i went to mai to client and i previewed in email b4 i sent, it appeared bk only. I snet to clent and the PMS show black. Any suggestions?
When my client opened the file, it was bk- nothing pms 286.
When i converted the pm s color to 4color the view b4 attaching was fine. however i just emailed both versions to myself and they look fine here.
so maybe it is on her end. will check with her on mon.
thanks for your help. will let you know what she is using to view.
i Exported to the PDF/X-4 preset and sent to client. still opening up as bk in adobe reader.
I have to prepare a 1 color file to printer to print a one color job.
Something that should be so simple is taking a lot of time :-(
I can't replicate your problem. Here's a PantoneReflexBlue PDF/X-4
This is a long shot but did you rename the new X-4 pdf? If it has the same name maybe the old version is somehow being cached on your client's machine.
The preview won't matter for the printer—it doesn't affect the separation when the job is spot color.
Europe, Middle East and Africa