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CS 5.5 Installation Issues on Mac

Aug 13, 2012 6:23 AM

I have recently had to reinstall Lion 10.7.4 on my imac due a catastrophic failure. I am now reinstalling software and have had no problems except with CS 5.5. Illustrator and InDesign will not install but everything else (photoshop, bridge etc) are fine. Below is the information from the installer log

 

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure

ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_GB: Install failed

ERROR: DW050:  - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_GBLanguagePack: Install failed

ERROR: DW050:  - Adobe CSXS Infrastructure CS5.5: Install failed

ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed

ERROR: DW050:  - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_GB: Install failed

ERROR: DW050:  - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure

ERROR: DW050:  - Required Common Fonts Installation: Install failed

ERROR: DW050:  - Recommended Common Fonts Installation: Install failed

 

Please search the above error/warning string(s) to find when the error occurred.

These errors resulted in installer Exit Code mentioned below.

---------------------------------------------------------------------- ---------------

Exit Code: 6 - Silent workflow completed with errors.

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

END - Installer Session

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= *=*=*=*=*=*=*=*

 
Replies
  • Currently Being Moderated
    Aug 13, 2012 1:22 PM   in reply to 5ophoto

    Lets try the below suggestions and check if that helps.

     

    Solution 1:

     

    Please Run following commands on terminal on the machine (this will remove the corrupt fonts and should allow you to run the installer successfully) -

    sudo mv "/Library/Fonts/ACaslonPro-Bold.otf" /tmp/

    sudo mv "/Library/Application Support/Adobe/SavedFonts/current/AdobeArabic-Bold.otf" /tmp/

    sudo mv "/Library/Application Support/Adobe/HelpCfg/de_DE/goURL_lr_photoshop_de.csv" /tmp/

     

    Solution 2: Rename the following folders on your machine:

     

    '/Library/ColorSync/Profiles/Profiles'

    '/Library/ColorSync/Profiles/Recommended'

     
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