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Elizabeth Wiggs
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Help With ACR Presets

Aug 13, 2012 9:29 AM

Tags: #cs5 #adobe_camera_raw

Hi! I am trying to use some new ACR presets I purchased. These are the first presets I've ever used. I am working on a new Macbook Pro, and have loaded the .xmp files to library/application support/adobe/camera raw/settings. They are now showing up in ACR, but when I try to use them, I get this message "Unable to load the raw conversion settings.  The raw conversion settings file is invalid." Any help??

 
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  • Noel Carboni
    21,326 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 13, 2012 12:25 PM   in reply to Elizabeth Wiggs

    Someone is actually selling Camera Raw presets?  Interesting.

     

    Did they say that these presets are specifically compatible with the version of Photoshop you're running?  Somehow I am imagining maybe they were developed with the latest version of Photoshop and yours is an earlier version (i.e., that the stored settings are for Process Version 2012 and your version doesn't understand them).

     

    Is your Camera Raw fully up to date with the latest update released for your version of Photoshop?

     

    -Noel

     
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  • Noel Carboni
    21,326 posts
    Dec 23, 2006
    Currently Being Moderated
    Aug 13, 2012 1:34 PM   in reply to Elizabeth Wiggs

    The only thing I can think of, beyond a basic version incompatibility, is that you may have unpacked the files improperly or that somehow they've become corrupted.

     

    Seems to me you're going to need to take it up with the folks that sold you the software.  Perhaps they have created an updated version that's compatible with Photoshop CS5 / Camera Raw 6.7.

     

    -Noel

     
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