I am trying to put some books from a Sony e-reader to a Nook Color and it had me download Adobie Reader. When I try to move the books it tells me it has to be authenacated but wull not accept my information. How do I get this fixed?
The original message was:
I am trying to put some books from a Sony e-reader to a Nook Color and it
had me download Adobie Reader. When I try to move the books it tells me it
has to be authenacated but wull not accept my information. How do I get
It's hard to tell from the message just how you're going about this, but I
will assume that you're trying to do the transfer via a Windows computer,
and that's where you downloaded and installed ADE. I'm not sure how the
ebooks were downloaded to the SONY ereader, so let me assume that it was
done through the Sony Reader Library, direct from SONY. Finally, I'm not
sure whether the Nook Color told you that you needed to download and
install ADE - or whether it did so from the B&N website or from your
These pieces of information are critical in giving you the right answer. I
could write a small book on what to do, but without some grounding in what
your environment is, and how you've downloaded ebooks before, I think that
would not be a good idea.
Can you fill in more of the story?
I was able to get the book from the sony e-reader and save them to my desktop. When I went to import then a screen poped up telling to sign in to adobe, but it would not accept it it just went back to the begining. Can you help? I am not sure about the adobe on the nook color.
If I read between the lines, you have a PC and you've 'moved' an ebook from
the SONY ereader to your computer, implying that you downloaded it onto the
SONY ereader from somewhere else (the SONY Reader Store?). You have
downloaded and installed ADE. Let's start there.
The proper process to follow is to obtain an Adobe ID when or before you
download and install ADE. That ID will be associated with all ebooks that
are downloaded to ADE after it's installed. Those that have been
downloaded beforehand can be problematic, but I think we'll be OK. If you
did not obtain an Adobe ID, then you should go to the Adobe website and do
that by registering with Adobe. No charge, and no tracking either - just
an ID. I am going to assume that you registered your ereaders with SONY
and B&N respectively, so that they are activated (which sounds like they
Next up is understanding what ADE is going to do for you and how. It's a
library management system and a control program for digital rights
management of ebooks you have or get. It's close to the industry standard
for individuals to use for ebooks, so lots of sites 'require' that you use
it. SONY and B&N don't - you can use their library management software to
do the work if you want to.
The transfer.... Both of the ereaders must be recognized by ADE in order
to do the transfer. It works like this:
Once the copy of ADE is authorized with your Adobe ID, then you can shut it
down, then attach the ereader to your computer Your computer should
recognize it and give it a drive letter - which sounds like it's happened
when you transferred the ebook from the SONY. Look at the screen on the
ereader to make sure that it's connected properly - you'll see messages
that say it is. Then, start up ADE. When ADE starts in Library mode, it
should show the SONY on the bookshelf - the left hand side of Library
view. if it does, then you can open the SONY and drag and drop ebooks
from it to your computer. ADE will enter them into your library and make
them available to you. When you've finished dragging over all the ebooks
you want to, you need to disconnect the ereader LOGICALLY before you pull
the plug out of the computer. You do this through the utilities on your
computer. Go to the lower right hand part of the START bar and you should
find a small computer icon. Click on that and you'll get a message that
you can 'safely remove' the drive letter that represents your SONY. Do
that, and watch the screen. It should change and tell you that it's
processing new information. When it's finished, then unplug it from the
Now for the other part. Close ADE and plug in the Nook Color. Go through
the same process - watch the displays and the messages from your computer
to make sure that the Nook is recognized and ready to use. Then, start
ADE, and you should see the Nook on the bookshelf, where the SONY was, and
the Nook's screen should show it as connected. Now, reverse the process:
drag the ebook title from ADE's Library onto the Nook. When you're done,
follow the disconnect process above.
If you hit any glitches or if something else doesn't work, just come back
here and we'll figure it out.
I am having the same issue. I have 400+ books on my Sony Reader account. I followed the instructions above to load three of those books in ADE, then copy them to my new Nook Color. Now when I try to read those books on the Nook Color, I get an error message that says, "Error Dialog. Sorry, cannot open this book". What do I have to do to access those ebooks on my NC?