Any help would be great. I tried rebooting the computer. Also shutting it down for a while and bringing it back up. I also cleared cache and tried deleting the preference files.
This is a turn key system that has done other encore products so the hardware can handle it. Also, Premiere Pro is running fine. The biggest issue now is that I can not get the program to do anything but boot to the crash screen. Here is the error.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Encore.exe
Application Version: 5.0.0.508
Application Timestamp: 4ba2cf79
Fault Module Name: SonicAuthorCore.dll
Fault Module Version: 5.0.0.508
Fault Module Timestamp: 4ba2cecd
Exception Code: c0000094
Exception Offset: 00bac614
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
