Likewise. I've not read through the entire thread but I'm gathering there's not been a solution to the problem. Has anyone from Adobe spoken up about it? I'm tempted to cancel my Creative Cloud subscription if I can't get this working on my apparently supported card.
I got the Ray Tracer failed to launch error today on a Win7 machine by walking through a test with multiple SD comps which included increasingly large environment maps + a 3D extruded text layer and floor with reflections, etc enabled. The card was a 690 GTX with 2GB memory. I found that I could render up through 4K resolution env. maps, but at 8K, the Ray Tracer failed to launch error occured. The reason for this is that the card is out of memory. The sum total of the environment map, text layer, floor layer, and opengl initialization exceeded the cards capacity.
You can check this by turning down the problem comp's resolution. If it renders fine at a lower resolution then reducing the layer size, or getting a card with more memory or rendering via the cpu may be the only solutions at present.
On the Mac issue of failing to recognize the card, I drop in the lab and have tried several approaches in an attempt to recreate the bug. The latest test involved upgrading a 10.6.8 system with an ATI 4700 card to 10.7.4. No failure was noted. The CPU renderer worked correctly. We still do not know what is affecting certain iMacs and laptops that have only had an ATI card installed. Testing persists as time permits.
However, I was successful in another case in which the card was changed in the machine and then the OS was upgraded. We now have two machines in this state with Quadro 4000 cards installed. CUDA can't be updated and AE CS6 does not see the GPU. I have asked Nvidia for help in determining what is preventing the CUDA driver from being recognized by AE (and Premiere Pro) and what steps to take short of reinstalling the OS.
I keep getting the 5070::0 error with a Quadro 400 card as well.
I was using a Geforce GT 120 when I updated to 10.7.4. After I updated I took out that card and installed the Quadro 4000 and updated the latest CUDA driver 4.2.7. After that time I had installed CS 6. I don't remember it giving me this error before I updated to CUDA 5.0.17. After the CUDA update I started getting the 5070::0 error. I then updated to AE 11.0.1 and still am having the same problem.
I have also noticed that when I look at the GPU information in AE that the Shader Model isn't recognized. At one point after updating to 11.0.1, I received a dialog box before AE even started notifying me that I had to have Open GL 4.0 or higher to work. Looking at the GPU info in AE wouldn't even recognize CUDA at all. After a restart of the computer solved that issue, but still received the 5070::0 error and my GPU information in AE still showed no Shader Model.
I've copied what the GPU is seeing:
Fast Draft: Available
Texture Memory: 1535.00 MB
Vendor: NVIDIA Corporation
Device: NVIDIA Quadro 4000 OpenGL Engine
Version: 2.1 NVIDIA-7.18.18
Total Memory: 2.00 GB
Shader Model: -
Driver Version: 5.0
Devices: 1 (Quadro 4000)
Current Usable Memory: 1.50 GB (at application launch)
Maximum Usable Memory: 2.00 GB
Here's my late 2011 Mackbook Pro. I get the error the second I turn on the 3D switch for the layer. I had the latest Cuda driver installed and I was having thie issue. Uninstalling the driver didn't help.
|Texture Memory:||430.00 MB|
(GPU not available - incompatible device or CUDA driver)
|Vendor:||ATI Technologies Inc.|
|Device:||ATI Radeon HD 6770M OpenGL Engine|
|Total Memory:||1.00 GB|
|Current Usable Memory:||-|
|Maximum Usable Memory:||-|
Cuda should not be installed on an ATI system. After completely uninstalling all the NVIDIA CUDA components, try deleting the After Effects 11.0 preferences to see if that returns the ray tracer to CPU rendering.
- What operating system are you using?
OS X 10.8
- Did you upgrade your operating system from a previous version? If so, which one?
OS X 10.7.4
- What is the model of your CPU?
2.7 GHz Intel Core i7
- What is the model of your GPU?
NVIDIA GeForce GT 650M 1024 MB and Intel HD Graphics 4000
- What is the version number of your graphics driver? If you have an Nvidia card, what is the version of your CUDA driver?
CUDA Driver Version: 5.0.17
Tried all of the above. No luck.
The terminal commands all check out.
Here's the GPU info
|Texture Memory:||409.00 MB|
|Device:||NVIDIA GeForce GT 650M OpenGL Engine|
|Total Memory:||1.00 GB|
|Devices:||1 (GeForce GT 650M)|
|Current Usable Memory:||752.00 MB (at application launch)|
|Maximum Usable Memory:||1023.00 MB|
I checked out my card via the Terminal and it says my driver isn't loaded. Any thought how to activate it or install it. I've installed the latest driver from Nvidia and it still gives me problems.
NVIDIA Quadro 4000:
Driver Installed: No
Vendor ID: 0x10de
Device ID: 0x0be5
Subsystem Vendor ID: 0x10de
Subsystem ID: 0x0875
ROM Revision: 3581
Revision ID: 0x00a1
Link Width: x16
Link Speed: 5.0 GT/s
In the CUDA preferences in the system pane it says I have CUDA Driver: 5.0.17 and GPU Driver: 7.18.18 270.05.25f01
I had this issue on a 2010 MBPro. fixed it by updating the Cuda drivers in system preferences/cuda. sorry if I'm reposting a previous answer.
2010 MBPro running Mountain Lion 10.8
Production Premium CS6
I run gfxcardstatus to force my 330M to run at all times. You should run (double click) GPUsniffer to find out your card name in order to add it to a txt file, that's locatated in Premiere.app/Contents/GPUsniffer.app/Contents/MacOS/GPUSniffer.
I added my card name "GeForce GT 330M" to "cuda_supported_cards.txt" in Premiere.app/Contents and to "raytracer_supported_cards.txt" in After Effects.app/Contents. You'll need to enable permissions on these files in order to save the changes. I also copied "cuda_supported_cards.txt" into the After Effects.app/Contents folder.
Mercury Playback works in Premiere and Ray Traced / CUDA works in AE.
(Running: OSX Snow Leopard, 2.66ghz i7, 8GB, 128GB SSD, latest CUDA driver).
The After Effects CS6 (11.0.2) update was just released. It includes many bug fixes and adds some GPUs to the list of those that can be used for GPU acceleration of ray-traced 3D rendering.
Details are here: http://adobe.ly/AE1102
Note that among the bugs fixed are some that relate to the "Ray-traced 3D...(5070::00)" error messages.
Still having the same issues as before. Here is what I did.
1. Installed the new update (11.0.2)
2. Booted up AE and turned on GPU(Previously I had it set to CPU so I wouldn't keep getting the error at startup)
3. Closed AE and restarted.
4. Get the same error as always now with version 11.0.2
5. Quit AE
6. Updated my CUDA driver from 5.0.24 to 5.0.36
7. Restarted my computer
8. Started AE, same problem.
I've had the same error on MacPro mid 2012 12xcore running OS 10.8.2, but only since upgrading from 10.7.whatever.
I don't have an Nvidia card, I'm using the ATI which came with the Mac. However, downloading and installing the latest CUDA driver seems to have resolved the problem.
No... I'm pretty sure it doesn't anyway.
I'm not sure what it's being applied to, it didn't give me anyway warnings or problems, just installed as you would expect. The important thing is that ray-tracing seems to be working fine again since doing it (I didn't have any problems before upgrading to 10.8.2). It may, of course, just be a coincidence. I thought it'd be worth sharing nonetheless.
It seems that the initialization of the CPU ray-tracer has some dependencies on the CUDA driver in some cases. The CPU ray-tracer also includes code from Nvidia, so this is possible. We're looking into why this is the case, since it shouldn't be. But, for now, this explains why some people are needing to install the CUDA driver even when they aren't using CUDA hardware.
This is pretty interesting.
I'm wondering mttsmmnds where did you get the CUDA driver from (this is probably a stupid question, if CUDA is exclusively Nvidia and I didn't know that)? What version is the driver.
I'm just wondering, because I update my driver using the system settings for my Nvidia card. My CUDA Driver is 4.2.10, which according to the CUDA Preferences window is the latest.
But I'm still having the error at the startup of Ae. I haven't tried rebuilding my system or reinstalling Ae after having updated my CUDA driver. Maybe I should try that.
My kit at work has an Nvidia card, so I usually update the same way you do. At home, however, I just searched it and downloaded the most recent version from here: http://www.nvidia.com/object/mac-driver-archive.html which is 5.0.36 so it sounds like you're due an update anyway.
CUDA 4.2.10 is old.
I'm still experiencing this issue on my MacPro 4,1 with a Quadro 4000 for Mac. I'm using AE 11.0.2. This morning I checked to see if there were any new CUDA updates via system preferences and noticed that there was a new version. I was using 5.0.36 but said that 5.0.37 was available via the system preference pane. Before I installed it I went to the NVIDIA website to find the latest releases and it didn't show 5.0.37 just 5.0.36 (http://www.nvidia.com/object/mac-driver-archive.html)
Before I installed it I did some digging around on NVIDIA's website and found a new graphics driver. I thought I would install this first, restart and see if the error went away, but sadly it did not. That link cautions you that you must be running 10.7.5 and is only for MacPro models MacPro 3,1 MacPro 4,1 and MacPro 5,1 and that you must be running CUDA driver 5.x (http://www.nvidia.com/object/macosx-295.00.05f02-driver.html)
After realizing that the new graphics driver (295.00.05f02) did not fix the problem, I decided to install CUDA driver version 5.0.37 via the system preference pane and restarted. It still doesn't work.
Finally one thing that is new that I'm trying to figure out is why when I'm upgrading the Adobe Extension Manager CS6 Update via the Adobe Application Manager am I getting the installation error code: U44M1P7
I'll get that figured out and working and I'll try AE out again. Probably unrelated but you never know.
In AE my OpenGL and CUDA information are below:
OpenGL Version: 2.1 NVIDIA-7.33.0
CUDA version: 5.0
I guess my CUDA doesn't want to update because I am still running OS 10.6.8 on my MacPro 3,1. I don't plan to force it, and I'm not sure I will update my system right now considering that The_Twidge is not faring better.
@ Mr. Twidge, I was also having the U44M1P7 error. It has gone away since I cleaned out some of the Cloud preference / preset junk. There is a utility called "AdobeCreativSuit eCleanerTool". Do search in the forum.
Actually, marq5.1, I was able to fix the U44M1P7 error. You can see what I did to accomplish this in this thread: http://forums.adobe.com/message/4791572
Fixing that problem still didn't fix the ray tracing error. I thought they were probably unrelated in the first place but since it was Adobe I wasn't sure.
I randomly had the 5070 error while rendering raytracing projects with my Macbook Pro Retina (i7 2,7Ghz, 16DDR, 650M 1G).
I thought of having found how to fix it.
I went to Preferences > Media & Disk Cache and Disable disk cache.
No more 5070 error for me... for few hours... Until they came back.
When the errors stopped, my renders were very quick, I thought I was going finally to be able to use my 5000$ machine...
But not yet
Thank you Adobe...
I have a Windows 7 64 bit system running an older version of the NVidia FX4800 driver to maintain Avid compatability. May be changing that. Anyway I am getting the same Ray tracer failed to launch 5070::0 error. I have just installed the .2 update and after a second try got an NVidia OpenGL driver detected a problem with the display driver...Error code 3
Turns out, before I had heard of the update I downloaded the NVidia 306 driver to see if it would help. Nope, created conflicts instead so removed it, restarted the computer so that I am back to the 275 driver and now it works. Okay. Wow though, the ray tracing does take time. I am running a Intel 2600K overclocked to 4.4 GHz. Now that everything seems to work I will now get to work on optimizing it all.
CORRECTION - 3D worked fine - the ray tracing still does not work.
I'm new to this issue. After Effects was running just fine until I noticed that the ray-tracing mode was not working correctly with focus. After a little research, I opted to install NVIDIA's CUDA and suddenly there was the error message.
Tried to use time machine to go back to the stable-but-flawed non-CUDA version, but have not been able to return to AE's previous state. The GPU sniffer would not open for me, either.
Sure hope you folks can figure something out. I guess my alternative would be to get a 285 card (NVIDIA's not on my "trusted" list right now anyway), but would hate to spend for a new graphics card when the new Mac Pros are supposed to be out in less than a year. Keep plugging away... we appreciate it.
Mac Pro 1,1
14 GB RAM
Thanks for the advice, Will.
I'll probably at least install a second-hand GTX 285M card in the meantime, as that's an Adobe-approved device for my configuration.
Do you think that may be a suitable interim solution?
Hope your Thanksgiving Day was a good one,
I had this error today after I fitted a new GTX 570 and changing my Disk Cache folder to my RAID drive (which is how I found this thread) It went away when I returned my Disk Cache folder to the default one on my OS drive (SSD) (Win7 64) Has anyone had this error after moving their Disk Cache folder to a drive which is not their OS drive or does this fix the problem for anyone?
driver GeForce 306 (may try 275 after reading the thread)
Win 7 64 Ultimate
Does Adobe recommend any graphics cards which might help with this issue? NVIDIA has not offered any real solution.
Would an ATI card help me here?
Suggesting I spend several thousand bucks for a later Mac Pro doesn't make a lot of sense, especially since there is supposed to be a next-generation Mac Pro coming from Apple in 2013.
I am looking into installing a pair of Xeon 5355 processors in hopes that I may be able to then buy a newer graphics card and get this to work.
Again, thanks in advance for your response.
John Spirou's solution on Page 3 worked for me...I was getting these erros and did NOT have Nvidia cards, but installing the Cuda Driver still worked for me! Solved the problem!
On Page 3 John wrote:
'even i dont have macs with Nvidia cards , both imac and MBP are with ATI cards, i installed latest cuda driver and it worked !!!
Why is this i dont know .....'
I am getting this error on one of 2 Mac Pro 5,1.
Just installed 2 EVGA GTX 670 FTW 2GB cards across 2 of the same Mac Pro's
1 of them are working flawlessly.
1 is stating this issue in AE. Although GPU mercurcy engine works fine in Premiere.
Running CS6 everything on all Mac's (adobe cloud)
All of them have the most up to date CUDA drivers, and have had the hack applied carefully.
Currently uninstalling and reinstalling AE6 to see if that helps.
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