The update keeps failing
Which update? What error message do you receive? Which operating system are you using?
We were unable to get the download to work, your billing department was
supposed to issue a credit but has not done so, I have purchased the
produce at Staples and installed it via CD. Please process the refund for
the download ASAP
Handminsb do you have a case number which I can reference?
Europe, Middle East and Africa