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handminsb
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installation problem

Aug 10, 2012 1:13 PM

The update keeps failing

326 Views   3 Replies   Latest reply: Jeff A Wright, Aug 14, 2012 10:30 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Aug 10, 2012 1:28 PM   in reply to handminsb
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    Which update?  What error message do you receive?  Which operating system are you using?

     
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  • handminsb
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    2. handminsb,
    Aug 14, 2012 9:33 AM   in reply to Jeff A Wright
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    We were unable to get the download to work, your billing department was

    supposed to issue a credit but has not done so, I have purchased the

    produce at Staples and installed it via CD.  Please process the refund for

    the download ASAP

     
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  • Jeff A Wright
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    3. Jeff A Wright,
    Aug 14, 2012 10:30 AM   in reply to handminsb
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    Handminsb do you have a case number which I can reference?

     
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