I get an error message, that a virus was found in the file, I am trying to sent.
In this case it is a .m4v video file from my video camera, which was converted by Compressor.
My virus scanner does not show any infection.
If Adobe found a virus, how do I know which one it is? What if Adobe is wrong, and there is no virus?
OK, i tried this now with the smaller files. They went through fine. Then I tried the 270MB file again, and this time it went through fine. No virus message.
Looks like this was only a temporary issue!?
I let you know, if it happens again.
Thank you for your help and fast response.
Now after a few days, I get this error message:
[VirusScanExecutionError] VirusScan exited with errorCode=-1
And again the file is too large to email. And if I try a few more times, or maybe tomorrow, it may work.
Europe, Middle East and Africa