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A virus was found in file

Aug 14, 2012 3:21 AM

Tags: #sendnow #virus_scan

I get an error message, that a virus was found in the file, I am trying to sent.

In this case it is a .m4v video file from my video camera, which was converted by Compressor.

My virus scanner does not show any infection.


If Adobe found a virus, how do I know which one it is? What if Adobe is wrong, and there is no virus?

  • Currently Being Moderated
    Aug 14, 2012 11:07 AM   in reply to Soldwisch

    Hi Soldwisch


    Can you share this document with me at


    I will take a look and get back to you.


    Thanks for reporting this issue.


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  • David Kastendick
    3,225 posts
    Apr 7, 2010
    Currently Being Moderated
    Sep 5, 2012 1:38 PM   in reply to Soldwisch

    Please see this post for more information:


    Our engineering team is actively working to resolve this!  We're sorry for the inconvenience.



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