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sensory_overflow

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I keep trying to build a DVD and it has a hardware error.

Aug 13, 2012 10:46 PM

Tags: #cs4 #error #hardware #encore #dvd #building

Hello,

I have build a lot of DVD projects in Encore and they've come out fine. But I often get a window that says Encore has a hardware error.

The window that comes up says 'Encore was unable to complete the operation because of a hardware error (Sense Code 37303). Please contact the hardware manufacturer for more infomation.'

When I erase my Mac then reintsall all the software it will build the project; that fixes the problem, but it takes too long (about 5 hours). Is there a quicker fix?

Thank you for your replies.

547 Views 2 Replies Latest reply: sensory_overflow, Aug 14, 2012 7:03 PM

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1. shuchi shrivastava,

Aug 13, 2012 11:53 PM in reply to sensory_overflow

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Sense code errors are genrally caused by either bad media or burner.Try to burn your project with a new blank media.
Also, check if your burner needs a firmware update.Update it and then burn the disc.

Thanks,
Shuchi

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2. sensory_overflow,

Aug 14, 2012 7:03 PM in reply to shuchi shrivastava

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Thank you so much for your reply Shuchi.
I fixed it after reading this disscussion.

http://forums.adobe.com/message/1808812#1808812

John T. Smith's answer #10
I just followed the 1st suggestion-
-Use the SLOWEST possible burn option your burner will allow in Encore, from 8x to 1x.

Have a good week :y

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I keep trying to build a DVD and it has a hardware error.

Aug 13, 2012 10:46 PM

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