I just installed CS6 and after using for a while and realizing all the bugs I decided to go back to 5.5. This bug in particular is when saving for web I cannot set the matte to no color for transparency. When I click on the color sample I only get the eye dropper no color box for selection... This is now happening in CS5.5 as well. Kinda screwed here...
Any help is greatly appreciated.
So there's no color picker when you attempt to set the Matte color within the Image Preview dialog? Here are a few ideas:
You haven't mentioned your platform or operating system, which is good information to include in a post like this. You may also want to file a bug report on this matter; however, it sounds like you may be suspecting an installation error of some sort (?). This is Adobe's official bug report page:
Just founf that the color picker does show up just off screen. there is just a hint ofit on the edge. when i pull the panel away from the dock iy shows up fine and works as usual. (mac/lion)